BUILDING HR EXCELLENCE IN A GLOBAL ENTERPRISE
QUICK FACTS
Industry Engineering, construction, and operations Revenue US$9.8 billion Employees 60,000 Headquarters Mumbai, India Web Site www.larsentoubro.com SAP® Solutions and Services Using the SAP® ERP Human Capital Management solution to establish a Shared Services Center Implementation Partner L&T Infotech Ltd. Implementation Best Practices • Creation of task force to streamline HR processes • Variety of on-site training • Focus on data quality with ongoing data reviews • SAP help desk implemented • Core implementation team created from different business HR groups, who went back as SAP champions to their respective businesses • Data cleansing performed Financial and Strategic Benefits • Better efficiency through automation • Real-time access to HR services and information using self-service portal • Consolidated HR data from across locations, resulting in a single master for employee data • Higher data accuracy and security • Greater transparency for decision making • Easier internal movement in event of employee transfer or promotion • Reduced dependency of line managers on HR for management information systems reports • Increased adherence to company policies • HR’s role focused more on employee development Key Challenges • Support large and diverse global workforce • Improve access to information • Standardize HR processes across locations • Replace manual paper-based processes • Improve HR efficiency and cycle times • Improve data management and security • Expand the role of HR function Why SAP Was Selected • Comprehensive HR functionality • Smooth flow of data from 1 module to another • 1 common portal for employees, managers, and HR administrators • Good analytical tools • Ability to support diverse business units with 1 scalable HR platform • Integration with existing systems • Robust role-based access/authorization Low Total Cost of Ownership • Leveraged cost-effective shared services