(With Special Reference Technical Officers)
Dimali Ranaweera Jayawardena
PQHRM/77/46
Research Report Number -4269
Contents
Background of the Research 3
Statement of the Problem 5
Practical Relevance of the Study 6
Objective of the Research 7
Literature Review 8
Significance of the studies 9
Methodology 10
Data Analysis and Presentation Techniques 13
Time Plan 15
References 16
Background of the Research
Introduction to the Organization
ABC Telecommunication Private Limited has been a leading telecommunication service provider since 1994 particularly in the communication sector in Sri Lanka and providing end to end telecommunication services such as Site acquisition, tower construction, Radio Network Planning, Equipment Installation , Radio network optimization, Infra structure service , Power solutions and Active manage services to pioneer telecom organizations.
Today it stands as a well reputed Group Enterprise bound with a common set of values and continues to be driven towards excellence, both in terms of solutions and customer service with 130 Permanent staff and 156 Casual staff.
To achieve their objective by developing their workforce to be the most customer oriented team in the country, with mother company “ABC Telecommunication” which established in 1982 ,also company has 7 Regional offices and 11 Sub offices Island wide.
Company Vision
To Become Pioneer in High Efficiency Service Provider for Telecom Industry.
Company Mission
In keeping with the commitment to continuous improvement of our Engineering services, to deliver cost effective quality services expected by customer.
Employee Attendance
Attendance is critical in any company and it can wreak havoc in your workplace. Poor attendance saps employee morale, costs employers overtime expenses, breaks down communication, and reduces employee engagement. Poor
References: Campbell, J. P., McCloy, R. A., Oppler, S. H., & Sager, C. E. (1993). A theory of performance: In N. Schmitt & W. C. Borman (Eds.), Personnel Selection in Organizations (pp. 35-70). San Francisco: Jossey-Bass. Campbell, J.P., Dunnette, M.D., Lawler, E.E., & Weick, K.E. (1970). Managerial behavior, performance, and effectiveness. New York: McGraw-Hill. Campbell, J.P., & Campbell, R.J. (1988). Productivity in Organizations: New perspectives from industrial and organizational psychology. San Francisco: Jossy-Bass. Price, J.L., Mueller, C.W. (1981) Professional Turnover: The Case of Nurses, New York: Spectrum. Barmby, T.A., Ercolani, M.G., Treble, J.G. (2002) Sickness Absence: an International Comparison, The Economic Journal, Vol. 112, pp. 315-331. Stormer, S., Fahr, R. (2010) Individual Determinants of Work Attendance: Evidence on the Role of personality, Discussion paper, No. 4927, pp. 1-31. Watson, C.J. (1981) An Evaluation of some Aspects of the Steers and Rhodes Model of Employee Attendance, Journal of Applied Psychology, Vol. 66, No. 3, pp. 385-389. Kenyon, P., Dawkins, P. (1989) A Time Series Analysis of Labor Absence in Australia, Review of Economics and Statistics, Vol. 71, No. 2, pp. 232-239 Corville-Smith, J