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Lauden Ch3 Mis

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Lauden Ch3 Mis
CHAPTER 3

1) An adhocracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.
FALSE
Diff: 3 Page Ref: 86 AACSB: Reflective thinking skills CASE: Content Objective: 3.1

2) From the point of view of economics, information systems technology can be viewed as a factor of production that can be substituted for traditional capital and labor.
TRUE
Diff: 3 Page Ref: 87 AACSB: Use of information technology CASE: Content Objective: 3.1

3) One type of competitive advantage Amazon was able to implement in selling books over the Internet was that of being a new market entrant.
TRUE
Diff: 3 Page Ref: 95 AACSB: Analytic skills CASE: Analysis Objective: 3.2

4) A firm can be said to have competitive advantage when they have higher stock market valuations than their competitors.
TRUE
Diff: 2 Page Ref: 92 AACSB: Reflective thinking skills CASE: Content Objective: 3.2

5) The competitive forces model was created for today 's digital firm.
FALSE
Diff: 1 Page Ref: 92 AACSB: Reflective thinking skills CASE: Content Objective: 3.2 1 Copyright 2010 Pearson Education, Inc. Publishing as Prentice Hall

6) Customers are one of the competitive forces that affect an organization 's ability to compete.
TRUE
Diff: 1 Page Ref: 95 AACSB: Reflective thinking skills CASE: Content Objective: 3.2

7) A transparent marketplace means that there is high product differentiation.
FALSE
Diff: 2 Page Ref: 95 AACSB: Reflective thinking skills CASE: Content Objective: 3.2

8) In an efficient customer response system, digital answering systems are used to monitor and respond to customer inquiries.
FALSE
Diff: 2 Page Ref: 97 AACSB: Use of information technology CASE: Content Objective: 3.2

9) Mass customization is a form of mass production.
TRUE
Diff: 2 Page Ref: 98 AACSB: Use of information technology CASE: Content Objective: 3.2

10) Strong linkages to customers and suppliers decrease switching

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