Laudon Mis 6ce Ch11

Management Information Systems, Cdn. 6e (Laudon et al.)
Chapter 11 Managing Knowledge

1) Wisdom is thought to be the collective and individual experience of applying knowledge to the solution of problems.
Answer: TRUE
Diff: 2 Type: TF Page Ref: 350
AACSB: Reflective thinking skills
CASE: Content
A-level Heading: 11.1 The Knowledge Management Landscape

2) Wisdom management refers to the set of business processes developed in an organization to create, store, transfer, and apply knowledge.
Answer: FALSE
Diff: 2 Type: TF Page Ref: 351
AACSB: Reflective thinking skills
CASE: Content
A-level Heading: 11.1 The Knowledge Management Landscape

3) The second knowledge management systems sought to build corporate repositories of documents, reports, presentations, and best practices.
Answer: FALSE
Diff: 2 Type: TF Page Ref: 351
AACSB: Reflective thinking skills
CASE: Content
A-level Heading: 11.1 The Knowledge Management Landscape

4) Once they are discovered, documents, patterns, and expert rules must be hidden so they can be retrieved and used by employees.
Answer: FALSE
Diff: 2 Type: TF Page Ref: 352
AACSB: Reflective thinking skills
CASE: Content
A-level Heading: 11.1 The Knowledge Management Landscape

5) Contemporary technology seems to have created a deluge of information and wisdom.
Answer: FALSE
Diff: 2 Type: TF Page Ref: 352
AACSB: Reflective thinking skills
CASE: Content
A-level Heading: 11.1 The Knowledge Management Landscape

6) Knowledge that is shared and applied to the practical problems facing firms and managers does not add business value.
Answer: FALSE
Diff: 2 Type: TF Page Ref: 352
AACSB: Reflective thinking skills
CASE: Content
A-level Heading: 11.1 The Knowledge Management Landscape

7) Communities of practice (COPs) are informal social networks of professionals and employees within and outside the firm who have similar work-related activities and interests.
Answer: TRUE