Lawn Mower and Hazel
1. In what ways are the Hazel’s customers most likely to judge the quality of her lawn care services?
Here are some of the ways that Hazel’s customers are likely to judge the quality of her lawn care services.
• Type of lawn mower?
This could be judged by her customers because there are different types of mowers and it would make a mark on the quality of her services. Some mowers are manually operated and some engine powered, robotic, solar powered , some may even have people riding on it to control its movement, some may have baggers (to store cut leaves/grass) and some may not have those. So it does depend what tools are used.
• How much of fertilizer being used and if it’s organic?
In this era, Organic is the way to go as it is important if the customers are environmentalist or just doing their part to go green. There’s no better way of keeping mother earth green like going organic, better even by using organic fertilizers which takes more time to release and will help strengthen their grass. Hazel’s customers would also judge on the amount of fertilizer that she uses because if too much fertilizer is used, it can weaken the grass.
• Is a soil test done?
Although this is not done in Malaysia, in America it is done. Because soils there are not always in the right pH value, as Hazel does have a lawn care service, it’s by right for her to do a soil test in order to know how much of liming is needed to be done in order to get the soil to the right pH value.
• Are the services regular and flexible?
• How much is the cost of service and quality of tools used?
Customers may also compare her to other available lawn services out there and it can be the difference of quality work done even up to her punctuality. A good lawn service would also tell customers how they could care for their lawn for their knowledge.
2. A. Hazel is the operations manager for the business. Among her responsibilities are forecasting, inventory management,
Here are some of the ways that Hazel’s customers are likely to judge the quality of her lawn care services.
• Type of lawn mower?
This could be judged by her customers because there are different types of mowers and it would make a mark on the quality of her services. Some mowers are manually operated and some engine powered, robotic, solar powered , some may even have people riding on it to control its movement, some may have baggers (to store cut leaves/grass) and some may not have those. So it does depend what tools are used.
• How much of fertilizer being used and if it’s organic?
In this era, Organic is the way to go as it is important if the customers are environmentalist or just doing their part to go green. There’s no better way of keeping mother earth green like going organic, better even by using organic fertilizers which takes more time to release and will help strengthen their grass. Hazel’s customers would also judge on the amount of fertilizer that she uses because if too much fertilizer is used, it can weaken the grass.
• Is a soil test done?
Although this is not done in Malaysia, in America it is done. Because soils there are not always in the right pH value, as Hazel does have a lawn care service, it’s by right for her to do a soil test in order to know how much of liming is needed to be done in order to get the soil to the right pH value.
• Are the services regular and flexible?
• How much is the cost of service and quality of tools used?
Customers may also compare her to other available lawn services out there and it can be the difference of quality work done even up to her punctuality. A good lawn service would also tell customers how they could care for their lawn for their knowledge.
2. A. Hazel is the operations manager for the business. Among her responsibilities are forecasting, inventory management,
References: • Composting Grass [Internet] Available From: [Accessed 22 June, 2011] • The Lawn Mower [Internet] Available From: [Accessed 22 June, 2011] • How to Hire Lawn Care Services [Internet] Available From: [Accessed 22 June, 2011] • How To Forecast A Lawn Service Business [Internet] Available From: [Accessed 22 June, 2011] • Introduction to Lawn Care Tools [Internet] Available From: [Accessed 22 June, 2011] • Inishindie (2008) Gardening Matters [Internet] Available From: [Accessed 22 June, 2011]