Prepared for
Com530 Communication for Accountants
Carmen Andia, Facilitator
University of Phoenix, Phoenix, AZ
Prepared by
Patricia E. Dempsey
November 1, 2010
CONTENTS
Page
I. GOOGLE’S CULTURE: ESPOUSED VALUES VS. ENACTED VALUES
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II. ORGANIZATIONAL COMMUNICATION AND CULTURE
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III. COMMUNICATION ROLE IN PERCEPTION OF ORGANIZATIONAL CULTURE
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IV. MISALIGNMENT BETWEEN ESPOUSED VALUES AND ENACTED VALUES AFFECTING PERCEPTION IN AN ORGANIZATION
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V. ROLE OF CONFLICT IN GROUP COMMUNICATION
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VI. GOOGLE USING CONFLICT TO IMPROVE COMMUNICATION WITHIN AND AMONG GROUPS
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REFERENCES
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ii I. GOOGLE’S CULTURE: ESPOUSED VALUES VS. ENACTED VALUES
Google is the largest search engine and the name of the corporation founded by Larry Page and Sergey Brin, The idea of Google was developed in the dorm room of its founders, while they were students at Stanford University. Google became an official corporation on September 4, 1998. Google’s mission is “to organize the world’s information and make it universally accessible and useful”. According to an article written in PC World, by McCracken, 2005, Google seems to be taking the far-reaching implications of those words literally. After carefully examining Google’s philosophy, mission, value and vision statements, it is evident that Google does what it says. Google’s culture is casual and its espoused values do align with its enacted values. Though Google has grown rapidly since 1998, it still maintains a small-company feel (Robbins & Judge, 2007). In maintaining the small company feel and the casual