Preview

Leadership used by Conrad Hilton

Best Essays
Open Document
Open Document
3141 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Leadership used by Conrad Hilton
Name
Professor
Course
Date
Leadership Styles Used by Conrad Hilton

Conrad Nicholson Hilton was an American hotelier and founder of the Hilton Hotel chain (Alef 2009). Hilton was born on 25th December 1887 in the city of San Antonio, New Mexico Territory. His father, Augustus Halvorsen Hilton, was an immigrant from Norway and his mother, Mary Genevieve, was an American of German descent and a devout catholic. He had eight siblings; Eva Hilton, Felice Hilton, Carl Hilton, Rosemary Hilton, Helen Hilton, Julian Hilton, Baron Hilton, and August Hilton (San Angelo LIVE! Magazine 2007). Conrad Hilton attended Gross military which is currently known as New Mexico Military Institute and St. Michael`s College which is currently known as the College of Santa Fe (Turkel 2009). He also attended the New Mexico School of Mines which is currently known as New Mexico Tech.
Hilton was a member of the international fraternity Tau Kappa Epsilon and a Republican representative in the first New Mexico legislature (Alef 2009). He also served in the U.S. Army for two years during World War I before starting a hotel business. Hilton married three times; the first wife being Mary Adelaide Barron in 1925 with whom they had three children (Turkel, 2009). He later divorced her wife in 1934 and married Zsa Zsa Gabor in 1942 with whom they had one child before divorcing again in 1946. Hilton later married Mary Frances Kelly and their marriage lasted until his death in 1979 at the age of 91 through a natural cause.
Literature Review
Hilton developed his entrepreneurial skills at a young age where he was working at his father`s general store that was located in Socorro County of New Mexico (San Angelo LIVE! Magazine 2007). He took over the store at the age of 21. Hilton later joined politics where he served two terms in the New Mexico State Legislature. He also served in the U.S. Army during World War I and returned to San Antonio after the war. Hilton started his hotel business by



References: Alef, Daniel (2009). Conrad N. Hilton: Reveled in Hotel Deals. Titans of Fortune Publishing. Andrews, S Baird, C. (2004). Conrad Hilton: Innkeeper Extraordinaire, Statesman and Philantrophist. Journal of Hospitality and Tourism Education , 1, 5-17. Brown, S., Lamming, R., Bessant, J., & Jone, P. (2005). Strategic Operations Management. Burlington, MA: Elsevier. Butler, R., & Russell, R. (2010). Giants of Tourism. Cambridge, MA: CAB International. Lockyear, T. (2007). The International Hotel Industry: Sustainable Management. New York, NY: Routledge . Parker, D. (2012). Service Operations Management: The Total Experience. Northampton, MA: Edward Elgar. Carlton, Sam. (2009). Leadership assessment: A tool for developing future hospitality leaders. University of Nevada, Las Vegas. Merrill, D O 'Fallon, M. J., & Rutherford, D. G. (2010). Hotel Management and Operations. Hoboken, NJ: John Wiley & Sons. Reid, R. D., & Bojanic, D. C. (2010). Hospitality Marketing Management. Hoboken, NJ: John Wiley & Sons. San Angelo LIVE! Magazine, (2007) History of second Hilton hotel built in San Angelo, TX in1928, and Conrad Hilton 's bankruptcy. Sarros, James C Scott-Halsell, Shiela A., Shane C. Blum, and Lynn Huffman. (2008) “A Study of Emotional Intelligence Levels in the Hospitality Industry Professionals.” Journal of Human Resources in the Hospitality & Tourism, 7.2. pp. 135-152. Turkel, Stanley Zaccaro, Stephen J. (2007). “Trait-Based Perspectives of Leadership.” American Psychologist. 62.1, pp. 6-16.

You May Also Find These Documents Helpful

  • Better Essays

    Functions Paper

    • 1430 Words
    • 6 Pages

    References: Powers, T., & Barrows, C. (2006). Management in the Hospitality Industry (8th ed.). Simultaneously, Canada: John Wiley&Sons Inc.…

    • 1430 Words
    • 6 Pages
    Better Essays
  • Powerful Essays

    HADM 3310

    • 5488 Words
    • 21 Pages

    operations; a historical view of the development of the hotel industry; and understanding of the…

    • 5488 Words
    • 21 Pages
    Powerful Essays
  • Powerful Essays

    | Hilton Hotels are the leading name in service industry and most recognized. They are either owned , managed, or franchised to independent operators by Hilton Worldwide. Their main purpose is to give their customers individualised service and best hotel quality.…

    • 1168 Words
    • 5 Pages
    Powerful Essays
  • Better Essays

    References: Powers, T., & Barrows, C. W. (2006). Introduction to the hospitality industry (6th ed.). Hoboken, NJ: Wiley.…

    • 790 Words
    • 4 Pages
    Better Essays
  • Best Essays

    Bibliography: Arnaldo, M (1981) ‘Hotel general managers: a profile’, The Cornell H.R.A. Quarterly November, 53-56.…

    • 2456 Words
    • 10 Pages
    Best Essays
  • Powerful Essays

    Hilton Hotels & Resorts (formerly known as Hilton Hotels) is an international hotel chain which includes many luxury hotels and resorts as well as select service hotels. It was founded by Conrad Hilton and is now owned by Hilton Worldwide. Hilton hotels are owned by, managed by, or franchised to independent operators by Hilton Worldwide. Hilton Hotels became the first coast-to-coast hotel chain of the United States in 1943. As of 2010[update], there are now over 530 Hilton branded hotels across the world in 78 countries across six continents. Hilton hotel is a private sector and things they do today, Hilton welcomes guests in more countries than any other full-service hotel brand, with more than 540 hotels and resorts in 78 countries across six continents. Making a hotel reservation is easy — simply searches by country, city or region. Their offers are as the global leader in hospitality, we’ve got a lot to share with our guests. We invite you to get to know more about our innovative products, services and current events. Emerge brighter at eforea: spa at Hilton, View Our Hotel Types, Get the latest news about Hilton. Their new hotels we are continuing to expand our offerings across the globe. We’re pleased to share both our newest properties as well as those opening soon. Things that the Hilton hotel provides to the customers are accommodations, a restaurant where they sell foods and drinks and venues for weddings or parties. Their aims are to attract people to their 5 start hotel, and expand on their business in different countries and cities.…

    • 6438 Words
    • 19 Pages
    Powerful Essays
  • Best Essays

    15. Wood, R. C. & Brotherton, B. (2008). The SAGE Handbook of Hospitality Management. SAGE Publications Ltd.…

    • 2455 Words
    • 10 Pages
    Best Essays
  • Powerful Essays

    Hilton Hotels is one of the leading international premium hotels in the world. The company was founded by Conrad Hilton (Hilton Hotels, n.d.). It offers full-services hotels and resorts to customers in many major cities around the world. Through different kinds of customer service programmes, it attempts to develop a good relationship with the targeted market. It also attempts to use the ‘Hilton Honors’ which is customer loyalty programme to retain existing customers (Hilton Hotels, n.d.). The programme does not only enable Hilton Hotels to assess quality premium services from the hotel and its affiliated firms, but also helps them to experience the feeling of privilege.…

    • 1936 Words
    • 8 Pages
    Powerful Essays
  • Satisfactory Essays

    The Subway Story

    • 5528 Words
    • 23 Pages

    Oh,H. and Pizam, A. 2008. Handbook of Hospitality Marketing Management. illustrated ed. s. l.: Butterworth-Heinemann. ISBN 0080450806, 9780080450803…

    • 5528 Words
    • 23 Pages
    Satisfactory Essays
  • Powerful Essays

    References: Hilton Hotels Corporation (2007). Our people growth and innovation. Retrieved March 25, 2007 from: http://hiltonworldwide1.hilton.com…

    • 2215 Words
    • 9 Pages
    Powerful Essays
  • Satisfactory Essays

    Hilton HHonor

    • 572 Words
    • 3 Pages

    Case Problem The Sheraton and Westin hotel brands combined to form one company and instituted a $50 million ad campaign for a new “aggressive” loyalty program. The new merger solved many problems that the individual companies had faced and allowed Starwood to become a major competitor for Hilton Hotel Corporation and Hilton International. The increased spending by Starwood on its loyalty program reduced the cost-­‐effectiveness of the Hilton HHonors program, and in an industry that rewards economies of scale, Starwood is forcing Hilton to decide how to contend with a new power in the industry and what competitive advantage the Hilton HHonors loyalty program can derive over its competitors. Problem Solution Loyalty programs are crucial to the hotel industry because they allow a hotel brand to build and maintain its customer base, which allows the hotel and the customer to benefit from their continued business.…

    • 572 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    Hilton Hotels Corporation has incorporated a great diversity program. Hilton takes pride in the diversity of their work force. “More than half of the Hilton Family Hotels workforce are minorities and women” (hiltonworldwide1.hilton.com). Diversity in Hilton Corporation starts from conception of the brand. Conrad Hilton had a vision that hospitality would reach everyone around the world. His philosophy is that “It has been, and continues to be our responsibility to fill the earth with the light and warmth of hospitality” (hiltonworldwide1.hilton.com). This philosophy is just the beginning of the diversity initiatives Hilton has incorporated. The Hilton family…

    • 2360 Words
    • 10 Pages
    Powerful Essays
  • Better Essays

    The Front Desk

    • 2698 Words
    • 11 Pages

    O 'Fallon, M. J. and Rutherford, D.G.(2011). Hotel management and operations. John Wiley & sons.…

    • 2698 Words
    • 11 Pages
    Better Essays
  • Powerful Essays

    Instead of deciding to choose one particular hotel, I have choosen to do it on the Hilton Group. There are now over 530 Hilton branded hotels across the world in 78 countries across six continents and 4 of these are in the republic of Ireland and 2 in Northern Ireland: The Conrad Dublin, The Hilton Dublin, The Hilton Dublin Airport and The Hilton Dublin Kilmainham in the republic and The Hilton Templepatrick and The Hilton Belfast in the north. Renound for how well they treat their staff and for being such a well organised business with amazing human resource skills, it seems like the best option for the following report. I will touch on all aspects of what their HR department deals with from a day to day basis to areas that are anually done. I will start with a brief overview of the culture and history of the hotel chain and break the rest down into sections.…

    • 2380 Words
    • 10 Pages
    Powerful Essays
  • Powerful Essays

    Hilton Hotels

    • 916 Words
    • 4 Pages

    Hilton Hotels founded in 1919 by Conrad Hilton. Hilton bought his first hotel, the Mobley Hotel, in 1919 in Cisco, Texas. The first hotel to bear the Hilton name was the Dallas Hilton, a high-rise that opened in Dallas, Texas in 1925. In 1949, at the Caribe Hilton Hotel's Beachcomber Bar in San Juan, Puerto Rico, Ramon "Monchito" Marrero created the Piña Colada. In 1954, Hilton hotels bought the Statler Hotel chain, making it the largest hospitality company in the world.…

    • 916 Words
    • 4 Pages
    Powerful Essays