Lean Operations
Tasks and answers
Task 1: To what extent could or should Deane expect to apply the philosophies and techniques of JIT/Lean to the running of a staircase cell?
Staircases Production Company (SPC) is a small, successful, privately owned timber and building materials company based in a small city in the UK. The company offers a wide variety of timber products, from regular doors, windows and staircases to special products such as non-standard sections or special profiles (i.e. old designs of skirting board). Its products stand out from its main competitors (small joinery businesses) with high levels of quality. Due to the quality of its products as well as the huge demand of special stairs in the region, sales has been increasing steady year by year particularly special stairs. However, the business is not as profitable as it was expected and some important customers have been complained recently due to late deliveries.
Because of the loss of profitability, Dean Hammond, the new appointed General Manager of SPC, is thinking about carrying out some changes in the organisation in order to cope with the current problems. Precisely, he thinks Lean and Just-in-Time principles and techniques might help SPC increase its profitability as well as improve the performance of the whole organisation. However, although this philosophy has been applied successfully to manufacturing and operations environment (Chowdary and George 2012), Mr. Hammond unknowns if the application of Lean principles in a company that produces a high variety and low volume of products would make sense.
The Lean management approach, developed by Taiichi Ohno (1912-1990) at Toyota Motor Corporation in Japan, forms the basis for the Toyota Production System. The term Lean was first introduced in 1990 in the book entitled The Machine that Changed the World by Womack, Jones and Roos.
In "Lean thinking", 5 principles were put forward an implementation framework to be used by an organisation (Womack et al.
Task 1: To what extent could or should Deane expect to apply the philosophies and techniques of JIT/Lean to the running of a staircase cell?
Staircases Production Company (SPC) is a small, successful, privately owned timber and building materials company based in a small city in the UK. The company offers a wide variety of timber products, from regular doors, windows and staircases to special products such as non-standard sections or special profiles (i.e. old designs of skirting board). Its products stand out from its main competitors (small joinery businesses) with high levels of quality. Due to the quality of its products as well as the huge demand of special stairs in the region, sales has been increasing steady year by year particularly special stairs. However, the business is not as profitable as it was expected and some important customers have been complained recently due to late deliveries.
Because of the loss of profitability, Dean Hammond, the new appointed General Manager of SPC, is thinking about carrying out some changes in the organisation in order to cope with the current problems. Precisely, he thinks Lean and Just-in-Time principles and techniques might help SPC increase its profitability as well as improve the performance of the whole organisation. However, although this philosophy has been applied successfully to manufacturing and operations environment (Chowdary and George 2012), Mr. Hammond unknowns if the application of Lean principles in a company that produces a high variety and low volume of products would make sense.
The Lean management approach, developed by Taiichi Ohno (1912-1990) at Toyota Motor Corporation in Japan, forms the basis for the Toyota Production System. The term Lean was first introduced in 1990 in the book entitled The Machine that Changed the World by Womack, Jones and Roos.
In "Lean thinking", 5 principles were put forward an implementation framework to be used by an organisation (Womack et al.
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