Goal 2- Who: Learner recognizes the role expectations of people and other social variables that affects the way person speaks and behaves like social class, ethnicity, age, sex, religion, and place of residence
Goal 3 - What: Learner understands that effective communication comes when people think, act and react to the world around them.
Goal 4 –Where and When : The student realizes that situational variables and conventions shape behaviour in important ways .
Goal 5- Why : the student understands that people generally act the way they do because they are using options their society allows for