Life Means More
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MD.SHAFINUL HASAN
Mailing Address: 12/C North-West Jatrabari, Dhaka-1204
Contact #: +8801939900198, +8801819425153 +88027541811
Email: shafinaub30@hotmail.com shafhasan@banglalinkgsm.com
Career Objective:
Interested to build myself as a successful employee in any private or Multinational organization and work in a challenging environment where better performance is evaluated, Business Communication to spread my acquired knowledge.
Key Strength:
Possesses excellent planning & organizational ability, Interpersonal skills, fluency in English language. Has a history of quick learning new tasks and overcoming challenges through determination.
Education:
MBA (Finance) from Asian University of Bangladesh, Dhaka, (Appeared)
BBA (Finance) from Asian University of Bangladesh, Dhaka, and Result– 3.381,2011
H. S. C (Business Studies) Tejgaon College, Dhaka Board, G.P.A- 2.90, 2006.
S. S. C. (Science) Jatrabari Ideal High School, Dhaka Board, G.P.A- 3.00, 2004.
Professional Experiences:
Employer: ORASCOM Telecom Bangladesh Ltd. (Banglalink)
Department: Customer Care
Division: Careline
Designation: Careline Officer
Job duration: 9th Oct 2011 to till
Employer: ORASCOM Telecom Bangladesh Ltd. (Banglalink)
Department: Customer Care
Division: Careline
Designation: Careline Trainee
Job duration: 15th February 2011 to 8th Oct 2011.
Responsibility: ▪ Ensuring roster adherence. ▪ Answer phones professionally. ▪ Problem solving for difficult clients. ▪ Handle and resolve customer complaints. ▪ Provide customers with product and service information. ▪ Follow up customer calls where necessary. ▪ Complete Wrap up. ▪ To provide highest quality of service to the customers over the phone.
Employer: FIFOTEC
Department: Quality Control & Data Analysis
Division: Data Services
Designation: Data Analyst
Job duration: 1st Sep 2009 to 31st Aug 2010.
Responsibility: ▪ Monitor
MD.SHAFINUL HASAN
Mailing Address: 12/C North-West Jatrabari, Dhaka-1204
Contact #: +8801939900198, +8801819425153 +88027541811
Email: shafinaub30@hotmail.com shafhasan@banglalinkgsm.com
Career Objective:
Interested to build myself as a successful employee in any private or Multinational organization and work in a challenging environment where better performance is evaluated, Business Communication to spread my acquired knowledge.
Key Strength:
Possesses excellent planning & organizational ability, Interpersonal skills, fluency in English language. Has a history of quick learning new tasks and overcoming challenges through determination.
Education:
MBA (Finance) from Asian University of Bangladesh, Dhaka, (Appeared)
BBA (Finance) from Asian University of Bangladesh, Dhaka, and Result– 3.381,2011
H. S. C (Business Studies) Tejgaon College, Dhaka Board, G.P.A- 2.90, 2006.
S. S. C. (Science) Jatrabari Ideal High School, Dhaka Board, G.P.A- 3.00, 2004.
Professional Experiences:
Employer: ORASCOM Telecom Bangladesh Ltd. (Banglalink)
Department: Customer Care
Division: Careline
Designation: Careline Officer
Job duration: 9th Oct 2011 to till
Employer: ORASCOM Telecom Bangladesh Ltd. (Banglalink)
Department: Customer Care
Division: Careline
Designation: Careline Trainee
Job duration: 15th February 2011 to 8th Oct 2011.
Responsibility: ▪ Ensuring roster adherence. ▪ Answer phones professionally. ▪ Problem solving for difficult clients. ▪ Handle and resolve customer complaints. ▪ Provide customers with product and service information. ▪ Follow up customer calls where necessary. ▪ Complete Wrap up. ▪ To provide highest quality of service to the customers over the phone.
Employer: FIFOTEC
Department: Quality Control & Data Analysis
Division: Data Services
Designation: Data Analyst
Job duration: 1st Sep 2009 to 31st Aug 2010.
Responsibility: ▪ Monitor