not always exist. However, in the real word there are
always limitations to what people can accomplish no matter
how hard they work or try. These limitations are evident in
interpersonal commuciation research as well. In the article,
"Commucication Apprehension Among Secretarial
Students," the authors, Melanie Booth-Butterfield and
Carol C. Thomas, research and examine the levels of trait
communication apprehension among students enrolled in
college level office administration programs. In the
following paragraphs I will discuss the process and two
limitations of the research.
In the article, the authors seek to investigate communication
apprehension among secretarial students. Communication
apprehension is an individual's level of fear or anxiety
associated with communicationg with others
(Booth-Butterfield & Thomas, 1995, pp. 39). The
methodological framework utilitized by the authors was to
administer questionnaires during regular class time in four
different sections. This survey included a measure of trait
communication apprehension and anxiety across four
different areas of interpersonal, small group, meeting and
public speaking. In addition, the questionnaire asked for the
age and whether the participants have had experience in a
co-op role or as a secretary for a regular business. The
participants of the questionaire were 117 random students
enrolled at a four-year, technical business-oriented college.
Of these students, 58 were female students enrolled
full-time in office administration courses. The remaining
students were not secretarial students but were enrolled in
business administration, management, and communication
courses. The results of the survey clearly showed a higher
communication apprehension among secretarial students
than non-secretarial students rergardless of age or job
experience. Furthermore, secretarial students showed
anxiety in all four