CASE STUDY NO. 2
GROUP MEMBERS:
WAN MUHAMMAD ‘ATIFF WAN AHMAD RAFIDI 1017661
ASHRAFF BIN RUSLAN 1012097
MUHAMAD IZZAT BIN ZAINUDDIN 0922943
INTRODUCTION
The supply – chain and logistics industry includes companies that move raw materials, finished goods, packages, and documents across the globe. It is one of the main phases in value chain concept in international business. The massive increase in the international trade has increased has increased the complexity of company supply chains. MNEs and other internationalizing firms require speed and efficiency in moving goods via supply chains around the world. To fulfil this need, competent logistic service providers like DHL that coordinate and control supply chains through a global business.
DHL here act as a facilitator that controls thousands of trucks and aircraft, complex information tracking systems and global networks of offices and warehouses. Here, when we discussing about running a businesses, there is always rival that competing in the market. Same goes to DHL. UPS, FedEx, and TNT are his rival in logistic service provider where all of them try to give the most efficient and fasters in moving goods throughout the world.
A part from rival, there are few factors that company like DHL need to look after in securing their profits. What are those factors? The find out more regarding the logistic service provider areas, let us go through the discussion in this case study.
Question 1: Describe the various service provided by logistics service providers. What is the role of these services in focal firms’ value chain activities?
The logistic service provider is a specialist that arranges for physical distribution and storage of products on behalf of focal firms, as well as controlling information between the point of origin and the point of consumption. They offer express services, international air and ocean