The term Logistics Management is the part of SCM that plans, implements, and controls the efficient, effective, forward, and reverse flow and storage of goods, services, and related information between the point of origin and the point of consumption in order to meet customer's requirements.
Components of logistic management 1. GENERIC COMPONENT-
CUSTOMER SERVICE: It brings about an interface of logistics with marketing that determines:
-Customer service requirements for products and/or competitive advantage;
-Corporate vision towards service goals;
-Service expectations of customers & their response;
-Development of customer service standard;
-Logistics cost-service trade-off;
-Infrastructural requirements; and
-Development of evaluation and appraisal mechanism.
2. PRIMARY COMPONENTS
NETWORK DESIGN-
-Number, size and location of facility network required to perform logistics operations;
-Relationships among locational facilities;
-Their cost and customer service capabilities; and
-Infrastructure of each facility centre.
TRANSPORTATION-
-Requirement, availability and regularity of the transport service;
-Modes of transport and co-ordination between them;
-Transport cost, freight and