Table of Contents:
Westpac Cover Page 1
Exective Summary 3
Nature of Management 3 * Vision * Management’s Interpersonal role with Internal Stakeholders
Management Processes 4 * Women's Markets * Westpac axe hundreds of jobs * Facebook Censorship
Management and Change 5 * Environment: * Water * Credit Card Initiatives * E-statements * Carbon Products and Services
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Westpac Banking Corporation
Executive Summary
The aim of this report is to analyse and discuss the nature and structure of Westpac’s management theories and strategies and how management has responded to Westpac’s contemporary business issues through internal and external changes in the business environment.
Westpac is a public company. One of Australia and New Zealand’s top banks. Formed In 1817, it is Australia’s first and oldest bank. Today, it has over 12 million customers and is Australia’s largest branch network with almost 1200 branches and 2800 ATMs.
Nature of Management
Westpac is currently run by a Board of Directors with the current CEO and managing director being Gail Kelly. The Board also consists of Lindsay Maxsted, John Curtis, Elizabeth Bryan, Gordon Cairns, Robert Elstone, Peter Hawkins, Carolyn Hewson, Ann Pickard, and Peter Wilson. Vision
Westpac have stated that their main aspiration is to be one of Australia and New Zealand’s leading financial services, albeit not too distinctive when compared to its competitor’s visions. However it is perhaps the closest bank to have come as close to achieving these goals as possible.
Management’s Interpersonal role with Internal Stakeholders
Westpac have stated that they seek to stay on top of emerging trends and sensitive issues through effective and regular dialogue with stakeholders. They listen and appreciate what the stakeholders have to say about sensitive issues within the company’s internal workings.
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