Look for Employees with High Eq over Iq
Look For Employees With High EQ Over IQ
Studies have shown that people with high EQs are a better predictor of performance than those with a high IQ.
As the editor of a marriage publication, it seems like 90 percent of the issues we discuss involve communication, empathy, understanding, self-awareness—or more precisely, a skill set associated with emotional intelligence (EQ). It just so happens that emotional competencies also translate extremely well to the business world. The best part? These skills can be learned.
Psychologist Dr. Carey Cherniss has been studying emotional intelligence for a long time. In 1999 he published a paper citing a 19-point case for businesses to pay attention to emotional intelligence, using data from the research of others. Here are a few highlights from that paper to help understand why businesses should care about an employee’s EQ.
For example, one study followed the hiring of sales agents for L’Oreal on the basis of certain emotional competencies. These agents outsold other salespeople by $91,370 for a net revenue increase of $2,558,360. If that weren’t enough, the high EQ employees had 63% less turnover during the first year than those selected in the typical manner.
In a separate study, a national insurance company found that sales agents who were weak in emotional competencies such as self-confidence, initiative, and empathy sold policies with an average premium of $54,000. Not bad, right? Well, compared to agents who scored high in a majority of emotional competencies, they sold policies worth an average of $114,000.
In a third international study of 515 senior executives, emotional intelligence was a better predictor of success than either relevant previous experience or high IQ.
So what can a business owner do to boost emotional intelligence?
I asked Dr. Richard Mendelson, I.O. psychologist and founder of Dynamic IO Consultants, a consulting firm specializing in human capital management and other services. During
Studies have shown that people with high EQs are a better predictor of performance than those with a high IQ.
As the editor of a marriage publication, it seems like 90 percent of the issues we discuss involve communication, empathy, understanding, self-awareness—or more precisely, a skill set associated with emotional intelligence (EQ). It just so happens that emotional competencies also translate extremely well to the business world. The best part? These skills can be learned.
Psychologist Dr. Carey Cherniss has been studying emotional intelligence for a long time. In 1999 he published a paper citing a 19-point case for businesses to pay attention to emotional intelligence, using data from the research of others. Here are a few highlights from that paper to help understand why businesses should care about an employee’s EQ.
For example, one study followed the hiring of sales agents for L’Oreal on the basis of certain emotional competencies. These agents outsold other salespeople by $91,370 for a net revenue increase of $2,558,360. If that weren’t enough, the high EQ employees had 63% less turnover during the first year than those selected in the typical manner.
In a separate study, a national insurance company found that sales agents who were weak in emotional competencies such as self-confidence, initiative, and empathy sold policies with an average premium of $54,000. Not bad, right? Well, compared to agents who scored high in a majority of emotional competencies, they sold policies worth an average of $114,000.
In a third international study of 515 senior executives, emotional intelligence was a better predictor of success than either relevant previous experience or high IQ.
So what can a business owner do to boost emotional intelligence?
I asked Dr. Richard Mendelson, I.O. psychologist and founder of Dynamic IO Consultants, a consulting firm specializing in human capital management and other services. During