Prepared for
Dorothy J. Valentine
Professor
Strayer University
Prepared by
Ella M. Smith
Student
ENG 240
Strayer University
May 17, 2008 MAINTAINING A HEALTHY ORGANIZATIONAL CULTUE
Warren Bennis, Ph.D., once said, “Managers are people who do things right, while leaders are people who do the right thing.” In order for us to differentiate between management and leadership and to examine the role and responsibilities of leaders in creating and maintaining a healthy organizational culture, we first must define leadership and management. Leadership is the ability to motivate and inspire others to meet and exceed their own expectations. Management on the other hand is defined as the process of administering and coordinating resources effectively, efficiently and in an effort to achieve the goals of the organization. There are similar factors between leadership roles and management roles. However, the two may suggest the thought or desire to accomplish the same goal or idea. Businesses can maintain a healthy organizational culture by examining key concepts and terminology of organizational behavior, organizational culture, motivation, communication, organizational effectiveness and efficiency and organizational learning. According to Donald R. Clark, organizational behavior is the study and application of knowledge about how people, individuals, and groups act in organizations. It does this by taking a system approach. The system approach interprets people-organization relationships in terms of the whole person, whole group, whole organization, and whole social system. Its purpose is to build better relationships by achieving human objectives, organizational objectives, and social objectives. Organizational culture is a system of shared beliefs and values that are developed within an organization and guides the behavior of its members.
References: Dessler, G. (2005). Human Resource Management, 10th ed. (p. 524). Boston, MA: Pearson Custom Publishing Warren Bennis, Ph.D. “On Becoming a Leader” Created March 19, 1998. Last Update - February 27, 2000. Big Dog’s Leadership Page, Donald R. Clark http://www.nettskolen.com/forskning/14/motivate.htm http://www.ntu.edu.au/faculties/technology/schelectrical/staff/anjan/tbe242/ch_01 http://psychology.about.com/library/qeekly/aa091500a.htm http://www.smartdraw.com http://www.sociology.org.uk/p2t4.htm http://www.ulv.edu/lead/pdf/r12.pdf