Preview

Make my trip

Satisfactory Essays
Open Document
Open Document
867 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Make my trip
Q.1 Have you ever done an online booking through make my trip?
Yes
40
No
0
Total
40

Out of the 40 respondent 100% say that they have done an online booking through make my trip.

Q.2 What Kind of services do you generally use ?
Domestic Flights
10
Domestic Hotels
10
Hotels + Flights
20
None
0
Total
40

Out of the 40 respondent 25% say that they have used Domestic Flight services, 25% say that they have used Domestic Hotel Services, 50% say that they have used Hotels + Flights booking through make my trip.

Q.3 In terms of value for money, how would you rate make my trip for the services provided?
Very Expensive
3
Expensive
14
Moderate
21
Low Priced
2
Total
40

Out of the 40 respondent 7.5% say that services provided by make my trip is very expensive, 35% say that services provided by make my trip is expensive, 52.5% say that services provided by make my trip is moderate, 5% say that services provided by make my trip is low priced.

Q.4 In case of cancellation of a booking, did you receive your prescribed refund amount within the specified period of seven days?
Yes
30
No
10
Total
40

Out of the 40 respondent 25% say that they received their prescribed refund amount within the specified period of seven days and 75% say that they did not received their prescribed refund amount within the specified period of seven days.

Q.5 what is the class of hotels that is provided by make my trip in hotel bookings?
Seven Star
5
Five Star
15
Three Star
20
Regular
0
Total
40

Out of the 40 respondent 12.5% say that the hotels provided by make my trip in hotel bookings is 7-star, 37.5% say that the hotels provided by make my trip in hotel bookings is 5-star, 50% say that the hotels provided by make my trip in hotel bookings is 3-star and 0% say that the hotels provided by make my trip in hotel bookings is Regular.

Q.6 According to your personal experience was hotel service of a particular hotel at

You May Also Find These Documents Helpful

  • Good Essays

    business law

    • 1265 Words
    • 6 Pages

    7. Business purchased supplies of $500 and write on note that will return after the week…

    • 1265 Words
    • 6 Pages
    Good Essays
  • Satisfactory Essays

    I have process a full refund for the calendar order, a total of $14.50 will be issued to your Visa card and it will be reflected in your account within the next 3-5 business…

    • 181 Words
    • 1 Page
    Satisfactory Essays
  • Powerful Essays

    HADM 3310

    • 5488 Words
    • 21 Pages

    response time within 24 hours. For emails sent over the weekend, expect a response on the following…

    • 5488 Words
    • 21 Pages
    Powerful Essays
  • Good Essays

    This is the ultimate goal you ascertain with a web based deal you are looking for on this store Travelodge to avoid you from searching on streets of London for a four star hotel and to avail best possible deals you accept are domineering in buying with choice of stays you want to make whenever you use Up To Date Travelodge promo codes, and it becomes important for you to get assigned online deals you understand are as important as had been conceived at different situations when procuring on this store.…

    • 847 Words
    • 4 Pages
    Good Essays
  • Good Essays

    3. A large industrial firm uses 3 local motels to provide overnight accommodations for its clients. From past experience it is known that 20% of the clients are assigned rooms at the…

    • 765 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Needs Analysis

    • 608 Words
    • 2 Pages

    The current technological solution employed by Simple Getaways impacts three key groups of stakeholders. Human resources personnel, travel agents, and management are all negatively impacted by the current design.…

    • 608 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    vacationers are more likely to take car trips than to fly. Which of the following provides…

    • 570 Words
    • 3 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Consumers Choice

    • 564 Words
    • 2 Pages

    3. What information did you have to help make this a well-informed decision? Was there some information that is important to have before making the purchase?…

    • 564 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    P4: Conduct primary and secondary research for a selected products/service making use of identifiable sampling techniques.…

    • 1387 Words
    • 6 Pages
    Satisfactory Essays
  • Powerful Essays

    lab report

    • 2159 Words
    • 10 Pages

    groups. It was conducted to further the research in choice overload and paralysis of the mind.…

    • 2159 Words
    • 10 Pages
    Powerful Essays
  • Powerful Essays

    It is important that the questionnaire should be structured in such a way that it will earn the customer’s trust before moving on to the behavioural questions. The respondents should initially be asked demographic type of questions including age, profession, purpose of travel and have their gender verified. Geographic questions should follow next with questions on place of destination/departure. Then, they should be asked what other airlines they considered prior to the ticket purchase and what attributes influenced them to choose British Airways. The questions can be pre-determined by the researcher allowing the respondent to choose the most appropriate answer or allowing the customer to fill in the answer him/herself.…

    • 1183 Words
    • 5 Pages
    Powerful Essays
  • Better Essays

    In the United States, consumerism is the driving force behind capitalism. Generally when thinking about consumerism, products come to mind first rather than services, however sometimes it is the services that are the most scrutinized, thought over, and consciously decided on by consumers. Services can often have a more prominent impact on people’s lives than a simple product, because services generally perform an important act to the customer. One such service that is highly debated, scrutinized, even complained about, yet vitally important is airline travel. This study will examine several elements that surround airline customers, and the influences that persuade their business.…

    • 1113 Words
    • 4 Pages
    Better Essays
  • Good Essays

    * 36% of all business travelers spend one night at a hotel, 22% spend two nights, and 42% spend three or more nights.…

    • 483 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    7P's of AirAsia

    • 615 Words
    • 3 Pages

    From the total sample of the research it was found that, the majority of respondent was satisfied level in every part of place [Gama. D. A. P. 2011]. Is that convenience for the consumers to buy their products? When considering in each part of place, researcher found that there were two points of that had the same rating as the most satisfied; booking ticket via AirAsia’s website and payment through credit card, the second was there are many destinations available and next was check-in counters are available and sufficient and lastly was Air-Malaysia counter service.…

    • 615 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    hospitality management

    • 704 Words
    • 3 Pages

    The hospitality industry supported 7.5 million USA jobs in 2011(“selectusa.commerce.gov”). It includes a broad variety of service industries that incorporate food service, tourism, and hotels (“economywatch.com”). The business depends in large part on the number of people traveling for business or pleasure. Economy has a big impact on travelers’ decisions. When individuals and corporations are doing well financially, they are more likely to take vacations and spend money on travel People also need to have confidence that they will have enjoyable experience when they travel (“mghotelsblog.com”). Sixty five percent of guests rebook the same chain if they had good experience (hotelmarketing.com). To reach a large sector of customer, the business has to offer excellent customer service, maintain the brand standard along with offering reasonable rates and improving the online travel market (mghotelsblog.com).…

    • 704 Words
    • 3 Pages
    Good Essays