Information Systems in Global Business Today
Learning Objectives
1. How are information systems transforming business and what is their relationship to globalization?
2. Why are information systems so essential for running and managing a business today?
3. What exactly is an information system? How does it work? What are its management, organization, and technology components?
4. What are complementary assets? Why are complementary assets essential for ensuring that information systems provide genuine value for an organization?
5. What academic disciplines are used to study information systems? How does each contribute to an understanding of information systems? What is a sociotechnical systems perspective?
Chapter Outline
1.1 The Role of Information Systems in Business Today How Information Systems Are Transforming Business What’s New in Management Information Systems? Globalization Challenges and Opportunities: A Flattened World The Emerging Digital Firm Strategic Business Objectives of Information Systems
1.2 Perspectives on Information Systems What Is an Information System? Dimensions of Information Systems It Isn’t Just Technology: A Business Perspective on Information Systems Complementary Assets: Organizational Capital and the Right Business Model
1.3 Contemporary Approaches to Information Systems Technical Approach Behavioral Approach Approach of This Text: Sociotechnical Systems
1.4 Hands-On MIS Management Decision Problems Improving Decision Making: Using Databases to Analyze Sales Trends
Improving Decision Making: Using the Internet to Locate Jobs Requiring Information Systems Knowledge
Key Terms
The following alphabetical list identifies the key terms discussed in this chapter. The page number for each key term is provided.
Business functions, 18 Information technology (IT) infrastructure, 21
Business model, 13 Input, 16
Business processes, 11 Internet, 21