Management
MANAGEMENT
Leading & Collaborating in a Competitive World
Foundations of Management • Managing • The External Environment and Organizational Culture • Managerial Decision Making
Planning: Delivering Strategic Value • Planning and Strategic Management • Ethics and Corporate Responsibility • International Management • Entrepreneurship
Strategy Implementation
Organizing: Building a Dynamic Organization • Organization Structure • Organizational Agility • Human Resources Management • Managing the Diverse Workforce
Leading: Mobilizing People • • • • Leadership Motivating for Performance Teamwork Communicating
Controlling: Learning and Changing • Managerial Control • Managing Technology and Innovation • Creating and Managing Change
PART ONE
Foundations of Management
The three chapters in Part One describe the foundations of management. Chapter 1 discusses the imperatives of managing in today’s business landscape and introduces the key functions, skills, and competitive goals of effective managers. In other words, it discusses what you need to do and accomplish to become a high-performing manager. Chapter 2 describes the external environment in which managers and their organizations operate— the context that both constrains and provides opportunities for managers. It also discusses what can be described as the organization’s internal environment: its culture. Chapter 3 discusses the most fundamental managerial activity: decision making. Because managers make decisions constantly, sound decision-making skills are essential for good performance.
3
CHAPTER 1
Managing
Management means, in the last analysis, the substitution of thought for brawn and muscle, of knowledge for folklore and tradition, and of cooperation for force.
—Peter Drucker
LEARNING OBJECTIVES
After studying Chapter 1, you will be able to:
1 Summarize major challenges of managing in the new competitive landscape. p. 6 2 Describe the drivers of competitive advantage
Leading & Collaborating in a Competitive World
Foundations of Management • Managing • The External Environment and Organizational Culture • Managerial Decision Making
Planning: Delivering Strategic Value • Planning and Strategic Management • Ethics and Corporate Responsibility • International Management • Entrepreneurship
Strategy Implementation
Organizing: Building a Dynamic Organization • Organization Structure • Organizational Agility • Human Resources Management • Managing the Diverse Workforce
Leading: Mobilizing People • • • • Leadership Motivating for Performance Teamwork Communicating
Controlling: Learning and Changing • Managerial Control • Managing Technology and Innovation • Creating and Managing Change
PART ONE
Foundations of Management
The three chapters in Part One describe the foundations of management. Chapter 1 discusses the imperatives of managing in today’s business landscape and introduces the key functions, skills, and competitive goals of effective managers. In other words, it discusses what you need to do and accomplish to become a high-performing manager. Chapter 2 describes the external environment in which managers and their organizations operate— the context that both constrains and provides opportunities for managers. It also discusses what can be described as the organization’s internal environment: its culture. Chapter 3 discusses the most fundamental managerial activity: decision making. Because managers make decisions constantly, sound decision-making skills are essential for good performance.
3
CHAPTER 1
Managing
Management means, in the last analysis, the substitution of thought for brawn and muscle, of knowledge for folklore and tradition, and of cooperation for force.
—Peter Drucker
LEARNING OBJECTIVES
After studying Chapter 1, you will be able to:
1 Summarize major challenges of managing in the new competitive landscape. p. 6 2 Describe the drivers of competitive advantage