Management
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Module Name: MANAGEMENT OF ICT SYSTEMS
Author:
Acknowledgements
None.
Background research
The current problem at the work place is related to printer facilities available to all members of the secretarial team. The problems currently being experienced is that of printer data capacity, availability, data storage, security, memory capacity and that of the printer needing repair frequently, These problems faced are probably due to the amount of jobs sent to the printer. The printer currently in place is not suitable for the amount of documents that are sent to it for printing. On some occasions data that has been sent to the printer has been lost for unknown reasons and the printer jams on several occasions therefore, the maintenance team of canon have to be called out to resolve these issues and this has a financial impact as there is a call out fee attached to this. Time is a big issue as there are increased queues of staff members waiting to print out from their inboxes. In respect of time staff members have strict deadlines which have to be followed to provide a service to the managers, the service users and external providers. Another issue is the amount of toner cartridges that have been used it has risen over the recent months due to another directorate joining the secretarial teams printer.
Currently at the workplace there are 20 secretaries connected to 1 printer. The current printer in place at the workplace is the Canon iR 3245N which the secretarial team feel is not suitable for the amount of documents and jobs sent to the printer on a working day. 4 specialities are connected to the printer and these specialities include 20 secretaries which are connected to the printer. Also 20 consultant surgeons are connected to the printer an external directorate which totals the number of users to 60 that are connected to this printer.
On a normal working day on
Module Name: MANAGEMENT OF ICT SYSTEMS
Author:
Acknowledgements
None.
Background research
The current problem at the work place is related to printer facilities available to all members of the secretarial team. The problems currently being experienced is that of printer data capacity, availability, data storage, security, memory capacity and that of the printer needing repair frequently, These problems faced are probably due to the amount of jobs sent to the printer. The printer currently in place is not suitable for the amount of documents that are sent to it for printing. On some occasions data that has been sent to the printer has been lost for unknown reasons and the printer jams on several occasions therefore, the maintenance team of canon have to be called out to resolve these issues and this has a financial impact as there is a call out fee attached to this. Time is a big issue as there are increased queues of staff members waiting to print out from their inboxes. In respect of time staff members have strict deadlines which have to be followed to provide a service to the managers, the service users and external providers. Another issue is the amount of toner cartridges that have been used it has risen over the recent months due to another directorate joining the secretarial teams printer.
Currently at the workplace there are 20 secretaries connected to 1 printer. The current printer in place at the workplace is the Canon iR 3245N which the secretarial team feel is not suitable for the amount of documents and jobs sent to the printer on a working day. 4 specialities are connected to the printer and these specialities include 20 secretaries which are connected to the printer. Also 20 consultant surgeons are connected to the printer an external directorate which totals the number of users to 60 that are connected to this printer.
On a normal working day on
Cited: (http://www.play.com/PC/PCs/4-/30296932/701365705/Lexmark-X466DE-Laser-Multifunction-Printer-Monochrome-Plain-Paper-Print-Desktop-Fax-Copier-Scanner-Printer/ListingDetails.html?_%24ja=tsid:11518%7Ccat:30296932%7Cprd:30296932) Appendices