Management
LECTURE 1: INTRODUCTION
WEEK 1: 8TH JULY
Definition of management: “Management is the attainment of organisational goals in an effective and efficient manner through planning, organising, leading and controlling organisational resources” (Samson, Catley, Cathro and Daft, 2012: 10).
Q: How can we make sense of this event…so it can provide a useful guide for improving future service?
A: Existing knowledge about organisation & management
Problem at Larnaka?
Theme 1: Managing organisation
→ Or, understanding the context you work within
• Strategic direction / focus
• The external environment
• Operational processes and practices
Theme 2: Managing people
→ Or, understanding the people you work with
• Bringing the right people into the organisation
• Supporting these people to work effectively
• Understanding these people: as individuals and as members of social units
• The unique dimensions of individuals, teams and groups
LECTURE 2:
WEEK 2: 15th JULY
Preparation for class 2:
Type of organisation New Zealand Example Management Challenges International Company Example Management Challenges
Charity SPCA
St Johns
Red Cross (NZ)
Sanitarium Money (funding)
Petrol increases, wages decrease (no money) Red Cross
National Sporting Organisation NZ RU (rugby unions)
NZ TR
Sport NZ
Social Enterprise Melcom Trust
Entreprenurial start up Pocketsmith
Franchise RentaDent
Crewcuts
Lone Star
Small-medium enterprise
Multinational Corporation Boeing
Challenges? Consequences? – What management needs to consider
Example: People signing up to BSNS105 late – Consequences…
- Rooms too full = No seats
- Hire qualifed tutors
Big R – Little r
Big research (internet) and Littie Research (talking to people, observing, surveys, making note of what happens)
Q: Manageme nt is the attainment of organisational goals in an effective and efficient manner through
A: Planning, organising, leading
WEEK 1: 8TH JULY
Definition of management: “Management is the attainment of organisational goals in an effective and efficient manner through planning, organising, leading and controlling organisational resources” (Samson, Catley, Cathro and Daft, 2012: 10).
Q: How can we make sense of this event…so it can provide a useful guide for improving future service?
A: Existing knowledge about organisation & management
Problem at Larnaka?
Theme 1: Managing organisation
→ Or, understanding the context you work within
• Strategic direction / focus
• The external environment
• Operational processes and practices
Theme 2: Managing people
→ Or, understanding the people you work with
• Bringing the right people into the organisation
• Supporting these people to work effectively
• Understanding these people: as individuals and as members of social units
• The unique dimensions of individuals, teams and groups
LECTURE 2:
WEEK 2: 15th JULY
Preparation for class 2:
Type of organisation New Zealand Example Management Challenges International Company Example Management Challenges
Charity SPCA
St Johns
Red Cross (NZ)
Sanitarium Money (funding)
Petrol increases, wages decrease (no money) Red Cross
National Sporting Organisation NZ RU (rugby unions)
NZ TR
Sport NZ
Social Enterprise Melcom Trust
Entreprenurial start up Pocketsmith
Franchise RentaDent
Crewcuts
Lone Star
Small-medium enterprise
Multinational Corporation Boeing
Challenges? Consequences? – What management needs to consider
Example: People signing up to BSNS105 late – Consequences…
- Rooms too full = No seats
- Hire qualifed tutors
Big R – Little r
Big research (internet) and Littie Research (talking to people, observing, surveys, making note of what happens)
Q: Manageme nt is the attainment of organisational goals in an effective and efficient manner through
A: Planning, organising, leading