Management
Mason Carpenter, Talya Bauer, and Berrin Erdogan
Chapter 3 History, Globalization, and Value-Based Leadership
Learning Objectives
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Learn about the history of principles of management
Know the context for contemporary principles of management Understand key global trends
See how globalization is affecting management principles and practices Appreciate the importance of value-based leadership (ethics) in management The P-O-L-C Framework must be adapted to meet global challenges
Early Management Principles
Henri Fayol
Frederick
Taylor
• Fayol’s 14 Principles
• Scientific Management
• Taylorism
Frank and
• Motion Studies
Lillian Gilbreth
Fayol’s
Principles of Management (1-7)
Specialization/Division of
L_________
Authority/Responsibility
D__________
Unity of Command
Unity of __________
Subordination of
Individual Interest
Remuneration
Principles of Management (8-14)
Centralization
Line of Authority
Order
Equity
Stability of Tenure
Initiative
Esprit de Corps
During Taylor’s time, coal was moved by shovel to rail cars or trucks.
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Limitations of Early Theorists
Manual
Labor Force
Dehumanized
Workers
Shift to
Knowledge
Workers
MANAGEMENT IDEAS OF THE 1990s
Peter Drucker
Tom Peters and Robert Waterman
Warren Bennis
In Search Of Excellence
Managing
Ambiguity and
Paradox
A Bias for Action
Close to the
Customer
Autonomy and
Entrepreneurship
Productivity through People
Hands-On, ValueDriven
Stick to the
Knitting
Simple Form,
Lean Staff
Simultaneous
Loose-Tight
Properties
Peter’s Management Recommendations
Empower people by involving ________ in decision-making
Eliminate bureaucratic rules and ____________ conditions
Celebrate and recognize employees for their contributions
Develop an inspiring __________
Lead by