Elton Mayo
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Elton Mayo
Professor George Elton Mayo (1880-
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1949) has secured fame as the leader in a series of experiments which became one of the great turning-points in management thinking. At the Hawthorne plant of Western Electric, he discovered that job satisfaction increased through employee participation in decisions rather than through short-term incentives. Mayo's importance to management lies in the fact that he established evidence on the value of a management approach and style which, although not necessarily an alternative to FW Taylor's scientific management, presented facts which Taylorites could not ignore.
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See also: The Tavistock Institute of Human Relations
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Technology, Innovation and Change An Australian by birth, Mayo read psychology at Adelaide
Background and career
University and, in 1911, was appointed lecturer in Logic, Ethics and Psychology (and later Professor of Philosophy), at the University of Queensland. Anxious to move to the USA for professional reasons, he took a post at Pennsylvania University in 1923. Here, he became involved in one of the investigations which seemed to act as a dry-run for Hawthorne. In one department at a spinning mill in