Management and Housekeeping Maintenance

HOUSEKEEPING

-General care, cleanliness, orderliness, and maintenance of business or property. Good housekeeping is an important consideration in underwriting of fire hazard and other forms of insurance, as well as in certification by fire, health, and industrial safety agencies.

ORGANiZATiONAL CHART OF HOUSEKEEPiNG DEPARTMENT

(LARGE ESTABLiSHMENT)
Executive Housekeeper/Housekeeping Manager
Roomskeeping Supervisor Public Area Supervisor Linen & Laundry Supervisor
Room Attendant Houseman/Utility Maintenance Linen Attendant
Chambermaid Pest Control Technician Laundry Attendant
Minibar Attendant Gardener/Grounds Maintenance Steam presser/ironer
Valet runner

(SMALL ESTABLiSHMENT)

Housekeeping Manager
Assitant Housekeeping Manager
Room Attendant Utility Man Linen&Laundry Attendant Grounds Maintenance
HOUSEKEEPiNG – maintenance of cleanliness & order in a house or any lounging establishment
HOUSEKEEPER – responsible for housekeeping maintenance

TYPES OF HOUSEKEEPiNG
1. Domestic – housekeeping maintenance in a house & the areas surrounding the house
2. Institutional – in a lodging establishment

SCOPE OF HOUSEKEEPiNG MAiNTENANCE
1. Guestroom Maintenance
a. maintaining orderliness & cleanliness
b. room service; attending to service requests
c. making sure that room amenities are complete
2. Public Area Maintenance
a. maintaining cleanliness & orderliness
b. free from hazards
c. performing minor repairs
3. Maintenance of Linen/Laundry Service
a. collection & delivery of linens
b. washing, drying, ironing/pressing of the linens
4. Issuing, Repairs & Inventory
5. Installation, Cleanliness & Maintenance of Furnitures & Fixtures

RESPONSiBiLiTiES OF DiFFERENT POSiTiONS
Executive Housekeeper – responsible for maintaining a smooth & different plan of operations in housekeeping department
a. planning & problem-solving
b. organizing (delegation)
c. leading & directing functioning