Management and Outrigger Hotels
Information systems for managers
Case study: Outrigger Hotels and Resort
The solution is here…
Magic Data
The solution is here…
Question 1-The current IS resources of Outriggers: 1. Technical Resources: * Hardware(Personal computers; Routing equipment). * Software (Stellex, in 1987; Stellex 2.0, in 1992; centralized IT systems; E.Piphany; JD Edwards). – Appendix 1 * Networking comportments of IT infrastructure (XML interface; Electronic interface; IBM AS 400 Platform; Windows 2000 Platform; Local area networks). 2. Data/Information Resources: Tendem Nonstop; Enscribe DBMS; Sun Microsystems UNIX; Intel Windows; Reducdant leased lines (WAN). 3. Human Resources: * Outriggers IS organization. – Appendix 2 * A highly centralized organizational structure * Outrigger’s senior management thought that OHANA hotels had no direct competition, but condominiums competed with small local management companies and individual owners’ beliefs that they could do a better job alone. * In 1999, a new brand-Ohana Hotels and Resorts * Providing guests with a rewarding experience and a sense of place, enabling employees to reach their potential and being an integral part of the community.
Question 2- The Outrigger’s critical success factors
The external factors of success (Appendix 3) * The flourished global economy and increased numbers of employees. * The social tendency of have vacations in the beaches and fancy hotels. * Widespread adoption of The Internet. * The excellent tourist destination of Hawaii Islands in terms of nature and location. * The easy regulations of acquiring lands and properties in America.
Internal factors of success (Appendix 4) * High quality and variety of services. * Excellent distribution network. * Innovation & technology.
Ricardo White
IS Case Questions 1-3
-Not quite to sure on 4-5 maybe we can discuss tomorrow after class
1. Outrigger Hotels and Resorts strategic
Case study: Outrigger Hotels and Resort
The solution is here…
Magic Data
The solution is here…
Question 1-The current IS resources of Outriggers: 1. Technical Resources: * Hardware(Personal computers; Routing equipment). * Software (Stellex, in 1987; Stellex 2.0, in 1992; centralized IT systems; E.Piphany; JD Edwards). – Appendix 1 * Networking comportments of IT infrastructure (XML interface; Electronic interface; IBM AS 400 Platform; Windows 2000 Platform; Local area networks). 2. Data/Information Resources: Tendem Nonstop; Enscribe DBMS; Sun Microsystems UNIX; Intel Windows; Reducdant leased lines (WAN). 3. Human Resources: * Outriggers IS organization. – Appendix 2 * A highly centralized organizational structure * Outrigger’s senior management thought that OHANA hotels had no direct competition, but condominiums competed with small local management companies and individual owners’ beliefs that they could do a better job alone. * In 1999, a new brand-Ohana Hotels and Resorts * Providing guests with a rewarding experience and a sense of place, enabling employees to reach their potential and being an integral part of the community.
Question 2- The Outrigger’s critical success factors
The external factors of success (Appendix 3) * The flourished global economy and increased numbers of employees. * The social tendency of have vacations in the beaches and fancy hotels. * Widespread adoption of The Internet. * The excellent tourist destination of Hawaii Islands in terms of nature and location. * The easy regulations of acquiring lands and properties in America.
Internal factors of success (Appendix 4) * High quality and variety of services. * Excellent distribution network. * Innovation & technology.
Ricardo White
IS Case Questions 1-3
-Not quite to sure on 4-5 maybe we can discuss tomorrow after class
1. Outrigger Hotels and Resorts strategic