Contents
1. 2. Introduction.................................................................................................................... 3 Discussion ....................................................................................................................... 3 2.1. 2.2. 3. Organisational Commitment .................................................................................. 4 Communication Channels ....................................................................................... 4
Conclusion ...................................................................................................................... 5 3.1 3.2 Organisational Behaviour ....................................................................................... 5 Communication Channels ....................................................................................... 6
4.
Recommendations ......................................................................................................... 6 4.1 4.2 4.3 4.4 Formal Communication Channels........................................................................... 6 Personal Communication Channels ........................................................................ 6 Re-establish Team Building Exercises ..................................................................... 7 Continue with the current design plus improvements ........................................... 7
5.
Reference List ................................................................................................................. 8
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1. Introduction
Acme Mineral Extraction Company implemented a work team effectiveness model to resolve two major issues within the organisation. Low morale was impacting on
productivity levels and issues were further compounded by unresolved conflicts between two major working groups. Suzanne Howard was brought into the