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Management Contro System

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Management Contro System
Mata Kuliah : Sistem Pengendalian Manajemen

Discussion Questions

1. Describe the strategy and tactics of EBI as of 1990.

Jawab:

Pada tahun 1989, EBI mulai melangkah lebih jauh lagi memasuki dunia elektronik dengan menerbitkan Compton encyclopedia dalam bentuk CD. Sebelumnya, EBI hanya menawarkan produk versi elektronik atau digitalnya kepada para pengguna bisnis Lexis-nexis untuk melakukan kerjasama pelayanan perbaikan informasi, serta menolak untuk menawarkan produknya kepada pengguna non bisnis seperti sekolah, perpustakaan, dan para pemakai dengan kepentingan individu. Namun kali ini, EBI memperluas pangsa pasarnya dengan menjadikan sekolah-sekolah dan perpustakaan sebagai sasaran utama.

Dalam menjalankan strategi dan taktik perusahaannya, EBI menggunakan strategi pemasaran dari pintu ke pintu (door to door), berbicara kepada seluruh orang atau keluarga, kemudian berusaha mempengaruhi atau mengajak mereka agar mau menanamkan investasi di Encyclopedia Britannica yang merupakan gudang dari seluruh ilmu pengetahuan. Hingga akhirnya pada tahun 1990, EBI mampu menaikkan penjualannya sebesar 650 juta dollar.

Kunci utama dari point penjualannya yaitu adanya cap atau stempel khusus yang melekat pada EBI yang menaikkan nilai jual produk. Banyak orang tua yang percaya bahwa setelah mereka menyediakan encyclopedia ini di rumah, mereka telah memberi keuntungan berupa pengetahuan yang penting untuk bekal anak-anaknya di sekolah maupun di kehidupan yang mendatang. Hal tersebut menunjukkan bahwa EBI telah memiliki brand image yang kuat di mata masyarakat. Selain itu, 32 perangkat EBI lainnya berhasil menjadi inspirasi atau standar ensiklopedia di dunia, yang artinya EBI telah menjadi pemimpin pasar yang mampu menentukan standar kualitas pasar.

2. Why was EBI’s business model so successful for more than 200 years?

Jawab:

Model bisnis yang digunakan EBI dapat menuai kesuksesan selama lebih dari

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