Management Diversity

ORGANIZATIONAL BEHAVIOUR

What do managers do?
Diversity in Organizations

LETS START WITH SOME REFLECTION..
Recall a time when you have felt uncomfortable or targeted because of any characteristic of your demographic status.
You may recall incidents pertaining to as many characteristics as you feel appropriate Briefly describe the event, how you felt at that time, how they reacted and how you think the other party could have done better. Write these in your notebooks.

Now write about a time when you may have deliberately or accidently done something that made someone feel excluded or targeted because of their demographic status.
Briefly describe the event, how you felt at that time, how they reacted and how you think you or the other party could have done better.

Sit with your group and share the experiences you have written.
Cull out the principles of how you can personally avoid excluding or targeting people and collectively as a group write how such situations can be minimized in the future.

SO, WHAT CHARACTERISTICS BRING DIVERSITY?
Nationality
Age
Race and ethnicity
Disability
Tenure
Religion
Sexual orientation
Gender
Language
Body Shape

JERKYLL & HYDE CASE INCIDENT
Personality differences
Differences in values held
Surface level differences v/s deep differences

THE FLYNN EFFECT
On an IQ scale where 100 is the average, scores have been rising 3 points per decade Meaning if your grandparent scored 100, average for your generation would be
115
James Flynn reported in 1984 that everone who took an IQ test in 1970s scored better than those who took it in 1940s
So how is that possible?
Is IQ inherited ? OR
Does next generation have higher IQ?

Diversity comes from
Age
IQ
And then there are perceptions.. And biases..

IS IT GOOD TO HAVE THESE DIFFERENCES?
Give examples please.
Dubai has plenty of examples

NESTLE’ : A CASE STUDY
A swiss company founded in 1866
Operates in 86 countries
Employs 280,000 people
Began in Malaysia in 1912 – an Anglo Swiss