Management Exam Preparation - for Monash Diploma 2 Students
Exam Preparation
Paper 1
Short answer questions (choose 6, 10 marks each) 1. Give two examples of Taylor’s contributions
2. Define and give an example of the human skills needed by managers. Explain why these skills are important for all managers in the organization
Human skill is the manager’s ability to work with and through other people and to work effectively as a group member. This skill is demonstrated in the way manager relates to other people, including the ability to motivate, facilitate, coordinate, lead, communicate, and resolve conflicts. A manager with human skills allows subordinates to express themselves without fear of ridicule and encourages participation. For example a CEO who is compassionate and tough, with willingness to work shoulder to shoulder with subordinates and energize everyone to work toward a common goal.
Human skills are important for managers at all levels, and particularly for those who work with employees directly in a daily basis. Organizations frequently lose good employees because of front-line bosses who fail to show respect and concern for workers. As globalization, workforce diversity and societal turbulence increase, human skills become even more crucial. Management today is genuinely concerned with emotional needs of their employees, not just the physical needs related to job tasks. For example, if the CEO contributes to creating a work ethic and culture that is fun, open, and trusting, employees become more motivated. Motivated employees would help the organization expand in the stiff competition from larger rivals and hopefully help to turn a healthy profit.
3. Explain the difference between the general environmental conditions and the specific environmental conditions in an organization. Support your discussion by identifying two factors in each environment and give beautiful examples.
An organization’s external environment is made up of two components: specific and general environment.
Paper 1
Short answer questions (choose 6, 10 marks each) 1. Give two examples of Taylor’s contributions
2. Define and give an example of the human skills needed by managers. Explain why these skills are important for all managers in the organization
Human skill is the manager’s ability to work with and through other people and to work effectively as a group member. This skill is demonstrated in the way manager relates to other people, including the ability to motivate, facilitate, coordinate, lead, communicate, and resolve conflicts. A manager with human skills allows subordinates to express themselves without fear of ridicule and encourages participation. For example a CEO who is compassionate and tough, with willingness to work shoulder to shoulder with subordinates and energize everyone to work toward a common goal.
Human skills are important for managers at all levels, and particularly for those who work with employees directly in a daily basis. Organizations frequently lose good employees because of front-line bosses who fail to show respect and concern for workers. As globalization, workforce diversity and societal turbulence increase, human skills become even more crucial. Management today is genuinely concerned with emotional needs of their employees, not just the physical needs related to job tasks. For example, if the CEO contributes to creating a work ethic and culture that is fun, open, and trusting, employees become more motivated. Motivated employees would help the organization expand in the stiff competition from larger rivals and hopefully help to turn a healthy profit.
3. Explain the difference between the general environmental conditions and the specific environmental conditions in an organization. Support your discussion by identifying two factors in each environment and give beautiful examples.
An organization’s external environment is made up of two components: specific and general environment.