Management in Action
Business Management Study Manuals
business growth
Diploma in Business Management
MANAGEMENT IN ACTION
The Association of Business Executives
i
Diploma in Business Management
MANAGEMENT IN ACTION
Contents
Unit Title Page iii v 1 2 3 11 12 12 13 17 21 25 26 32 53 62 67 68 77 81 97 103 105 105 110 113 114 116 120 125 126
Introduction to the Study Manual Syllabus 1 Synoptic Studies: Applying the Key Theories and Concepts from Other Modules The Synoptic Approach The Key Theories in Other Modules Analysis and Decision-Making Introduction Management Skills Problem Solving and Decision-making Management Decision-Making Models Critical Thinking and Analysis Written Communication Principles of Effective Communication External Business Communications Internal Business Communications Design and Presentation in Written Communication Oral Communication Basic Skills of Oral Communication Interviews Presentational Skills Using the Telephone Information Technology and Business Communication Introduction Communications Systems Working with the Written Word Presentation Software Working with Graphics Working with Numerical Information The Integration of Office Applications Communication and the Internet Other Forms of Electronic Communications
2
3
4
5
ii
Unit 6
Title The Principles and Practice of Meetings Meetings – An Overview Documentation for Meetings Procedure in Meetings
Page 131 132 136 141
iii
Introduction to the Study Manual
Welcome to this study manual for Financial Accounting. The manual has been specially written to assist you in your studies for the ABE Diploma in Business Management and is designed to meet the learning outcomes specified for this module in the syllabus. As such, it provides a thorough introduction to each subject area and guides you through the various topics which you will need to understand. However, it is not intended to "stand alone" as the only source of information in studying the module,
business growth
Diploma in Business Management
MANAGEMENT IN ACTION
The Association of Business Executives
i
Diploma in Business Management
MANAGEMENT IN ACTION
Contents
Unit Title Page iii v 1 2 3 11 12 12 13 17 21 25 26 32 53 62 67 68 77 81 97 103 105 105 110 113 114 116 120 125 126
Introduction to the Study Manual Syllabus 1 Synoptic Studies: Applying the Key Theories and Concepts from Other Modules The Synoptic Approach The Key Theories in Other Modules Analysis and Decision-Making Introduction Management Skills Problem Solving and Decision-making Management Decision-Making Models Critical Thinking and Analysis Written Communication Principles of Effective Communication External Business Communications Internal Business Communications Design and Presentation in Written Communication Oral Communication Basic Skills of Oral Communication Interviews Presentational Skills Using the Telephone Information Technology and Business Communication Introduction Communications Systems Working with the Written Word Presentation Software Working with Graphics Working with Numerical Information The Integration of Office Applications Communication and the Internet Other Forms of Electronic Communications
2
3
4
5
ii
Unit 6
Title The Principles and Practice of Meetings Meetings – An Overview Documentation for Meetings Procedure in Meetings
Page 131 132 136 141
iii
Introduction to the Study Manual
Welcome to this study manual for Financial Accounting. The manual has been specially written to assist you in your studies for the ABE Diploma in Business Management and is designed to meet the learning outcomes specified for this module in the syllabus. As such, it provides a thorough introduction to each subject area and guides you through the various topics which you will need to understand. However, it is not intended to "stand alone" as the only source of information in studying the module,