Le Meridien Kota Kinabalu was chosen to be the cooperative organization in this assignment. “Simply magnificient and so out of the ordinary”, a city hotel in a resort destination, Le Meridien Kota Kinabalu (LMKK) is located in downtown Kota Kinabalu on the eastern side of Jalan Tun Fuad Stephens which offering expansive views of both the city and the South China Sea.
Le Meridien Kota Kinabalu (LMKK) officially opened at 25 November 2005 with the core values stated as chic, culture, and discovery. The owner of LMKK is Mr Robert Tan, who owns the Gloharta (M) Sdn Bhd. Gloharta (M) Sdn Bhd is an associate company of Pembinaan Kekal Mewah Sdn Bhd, which is a construction company established since 1952. However, Starwood Hotels & Resorts Worldwide Inc manages LMKK.
The company main activities are providing lodging properties to the guests while they are away from home, which is selling room.
The departments that I visited are food and beverage department, marketing communication department which is under sales and marketing department, housekeeping and front office manager.
Organizational Chart of Le Meridien Hotel, Kota Kinabalu
MR HARVEY THOMPSON
(GENERAL MANAGER)
KRISHNAN MOGAN
(DIRECTOR OF FOOD & BEVERAGE)
CHEAH YET JOON
(FINANCIAL CONTROLLER)
TAN KIM LIAN
(CHIEF ENGINEER)
THAKIDA RADZI
(HUMAN RESOURCE MANAGER)
SURESH RAMASAMY
(DIRECTOR OF SALES & MARKETING)
CHEF KEN YONG
(EXECUTIVE CHEF)
JIWA SIOR
(EXECUTIVE OF HOUSEKEEPING)
HIEW MOO CHEN
(FRONT OFFICE MANAGER)
CHRISTINA LEPIH
(REVENUE MANAGER)
Note : The second level of the organization chart known as the Executive Community (EXCOMM) which is critical in a decision making. The bottom level known as Head of Department (HOD)
Part B: Planning ii) Meaning and importance of planning to an organization Planning is determining organizational goals and a
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