CHAPTER 2 “GLOBAL E-BUSINESS:
HOW BUSINESS USE INFORMATION SYSTEMS”
By:
ANGGITA REBBICA HAMIDYA
040912196 – ENGLISH CLASS
DEPARTMENT OF MANAGEMENT
ECONOMIC AND BUSINESS FACULTY
AIRLANGGA UNIVERSITY
2011
* BUSINESS PROCESS AND INFORMATION SYSTEMS
Business processes are Manners in which work is organized, coordinated, and focused to produce a valuable product or service. They are concrete work flows of material, information, and knowledge—sets of activities. They are also refer to unique ways to coordinate work, information, and knowledge, and the Ways in which management chooses to coordinate work. Many Business Processes may be tied to functional area or be cross-functional
•Businesses can be seen as collection of business processes. Business processes may be assets or liabilities
Information technology enhances business processes in two main ways: 1. Increasing efficiency of existing processes
Automating steps that were manual 2. Enabling entirely new processes that are capable of transforming the businesses
Change flow of information
Replace sequential steps with parallel steps
Eliminate delays in decision making
* Types of Business Information Systems
Systems from a FUNCTIONAL PERSPECTIVE 1. Sales and marketing systems
Functional concerns: Sales management, customer identification market research, advertising and promotion, pricing, new products
Examples:
•Order processing (operational level)
•Pricing analysis (middle management)
•Sales trend forecasting (senior management) 2. Manufacturing and production systems
Functional concerns: Managing production facilities, production goals, production materials, and scheduling
Examples:
•Machine control (operational management)
•Production planning (middle management)
•Facilities location (senior management) 3. Finance and accounting systems
Functional concerns: Managing financial assets (cash, stocks, etc.) and
References: http://en.wikipedia.org/wiki/E-Government http://www.surabaya.go.id/ http://banyuasinkab.go.id/ http://www.dinkes.banyuasinkab.go.id/ http://www.egovindonesia.org/home/ http://opensource.telkomspeedy.com/wiki/index.php/Sejarah_Internet_Indonesia:e-government http://telematika.acehprov.go.id/index/detail/berita/18/2011-04