Management Information Systems
CBMS4303 MANAGEMENT INFORMATION SYSTEM
Maryati Mohd Yusoff Mohd Zakree Ahmad Hafiz Mohd Sarim Norhayati Mohd Ali Nurhizam Safie Mohd Satar Salina Ismail Muhammad Shakirin Shaari Mohamed Ali Saip Nassiriah bt Shaari
Project Directors:
Prof Dr Mansor Fadzil Prof Dr Mohammed Yusoff Open University Malaysia
Module Writers:
Maryati Mohd Yusoff Mohd Zakree Ahmad Hafiz Mohd Sarim Norhayati Mohd Ali Universiti Kebangsaan Malaysia
Salina Ismail Muhammad Shakirin Shaari Mohamed Ali Saip Nassiriah bt Shaari Universiti Utara Malaysia Nurhizam Safie Mohd Satar Open University Malaysia
Moderator:
Prof Madya Hassan Selamat Universiti Putra Malaysia
Developed by:
Centre for Instructional Design and Technology Open University Malaysia
Printed by:
Meteor Doc. Sdn. Bhd. Lot 47-48, Jalan SR 1/9, Seksyen 9, Jalan Serdang Raya, Taman Serdang Raya, 43300 Seri Kembangan, Selangor Darul Ehsan
First Printing, August 2011 Copyright © Open University Malaysia (OUM), August 2011, CBMS4303 All rights reserved. No part of this work may be reproduced in any form or by any means without the written permission of the President, Open University Malaysia (OUM). Version August 2011
Table of Contents
Course Guide xi – xvi Topic 1 Computer-Based Information Systems 1.1 Information Management 1.2 Attraction to Information Management 1.3 Information System User 1.3.1 Managerial Position 1.3.2 ManagerÊs Function 1.3.3 Managerial Skills 1.3.4 Manager's Knowledge 1.4 Manager and System 1.5 Data and Information 1.6 Type of Management Information Systems 1.7 Information Systems Department 1.7.1 Information Expert 1.8 End User Computing (EUC) Trend 1.9 To Achieve Computer-Based Information System (CBIS) Summary System Concept 2.1 Model 2.2 General Model System 2.2.1 Physical System 2.2.2 Conceptual System 2.2.3 Environment 2.2.4 Problem-Solving 2.3 System Approach 2.4 Preparation Phase 2.5 Definition Phase 2.6 The Solution Phase Summary Information Technology Support
Maryati Mohd Yusoff Mohd Zakree Ahmad Hafiz Mohd Sarim Norhayati Mohd Ali Nurhizam Safie Mohd Satar Salina Ismail Muhammad Shakirin Shaari Mohamed Ali Saip Nassiriah bt Shaari
Project Directors:
Prof Dr Mansor Fadzil Prof Dr Mohammed Yusoff Open University Malaysia
Module Writers:
Maryati Mohd Yusoff Mohd Zakree Ahmad Hafiz Mohd Sarim Norhayati Mohd Ali Universiti Kebangsaan Malaysia
Salina Ismail Muhammad Shakirin Shaari Mohamed Ali Saip Nassiriah bt Shaari Universiti Utara Malaysia Nurhizam Safie Mohd Satar Open University Malaysia
Moderator:
Prof Madya Hassan Selamat Universiti Putra Malaysia
Developed by:
Centre for Instructional Design and Technology Open University Malaysia
Printed by:
Meteor Doc. Sdn. Bhd. Lot 47-48, Jalan SR 1/9, Seksyen 9, Jalan Serdang Raya, Taman Serdang Raya, 43300 Seri Kembangan, Selangor Darul Ehsan
First Printing, August 2011 Copyright © Open University Malaysia (OUM), August 2011, CBMS4303 All rights reserved. No part of this work may be reproduced in any form or by any means without the written permission of the President, Open University Malaysia (OUM). Version August 2011
Table of Contents
Course Guide xi – xvi Topic 1 Computer-Based Information Systems 1.1 Information Management 1.2 Attraction to Information Management 1.3 Information System User 1.3.1 Managerial Position 1.3.2 ManagerÊs Function 1.3.3 Managerial Skills 1.3.4 Manager's Knowledge 1.4 Manager and System 1.5 Data and Information 1.6 Type of Management Information Systems 1.7 Information Systems Department 1.7.1 Information Expert 1.8 End User Computing (EUC) Trend 1.9 To Achieve Computer-Based Information System (CBIS) Summary System Concept 2.1 Model 2.2 General Model System 2.2.1 Physical System 2.2.2 Conceptual System 2.2.3 Environment 2.2.4 Problem-Solving 2.3 System Approach 2.4 Preparation Phase 2.5 Definition Phase 2.6 The Solution Phase Summary Information Technology Support