Management: Organizational Behavior Study Guide
MGT 341 Exam II Study Guide
1. Power (Article and Book) a. Meaning of Power – “The ability to influence various outcomes: or The ability to “make things happen” or “get things done” i. Individuals/Groups are presumed to have power based on the following factors: * Ability to cope with Uncertainty * Substitutability – the lower the substitutability the greater the power. * Organizational Centrality – the more central a person/group is to an organization; the greater the power. * Role and Task Interdependence – if the activities of a person/group depend on the activities of another person/group -> the latter is considered to have greater control or power. b. Relationship of Power to Authority – Power and Authority are closely related to the concept of leadership. ii. Authority – Situations in which a person/group has been formally granted a leadership position. iii. Legitimate Power – formerly sanctioned by organization (Contractual) or informally supported by individual/group (Consensual). iv. Executive / Managerial Power – directed towards creating and maintaining an active organization – ideal of transforming the organization to it’s highest potential. c. Appointed vs. Emergent Leaders (Formal vs. Informal) d. Types of Power:
Yellow = Position Power
Red = Personal Power
Positional Power - Organization * Appointed leaders / formal power - **Most Common Form of Power** * Easily controlled by the organization. * Attributed to the Position rather than the individual. * Appointed from upper level management.
1. Reward Power – The extent to which a person controls rewards another person values (Can give people things they want; satisfy needs).
2. Legitimate Power – Power granted by virtue of one’s position.
3. Coercive Power – The extent to which a person can punish or physically/psychologically harm someone else (do
1. Power (Article and Book) a. Meaning of Power – “The ability to influence various outcomes: or The ability to “make things happen” or “get things done” i. Individuals/Groups are presumed to have power based on the following factors: * Ability to cope with Uncertainty * Substitutability – the lower the substitutability the greater the power. * Organizational Centrality – the more central a person/group is to an organization; the greater the power. * Role and Task Interdependence – if the activities of a person/group depend on the activities of another person/group -> the latter is considered to have greater control or power. b. Relationship of Power to Authority – Power and Authority are closely related to the concept of leadership. ii. Authority – Situations in which a person/group has been formally granted a leadership position. iii. Legitimate Power – formerly sanctioned by organization (Contractual) or informally supported by individual/group (Consensual). iv. Executive / Managerial Power – directed towards creating and maintaining an active organization – ideal of transforming the organization to it’s highest potential. c. Appointed vs. Emergent Leaders (Formal vs. Informal) d. Types of Power:
Yellow = Position Power
Red = Personal Power
Positional Power - Organization * Appointed leaders / formal power - **Most Common Form of Power** * Easily controlled by the organization. * Attributed to the Position rather than the individual. * Appointed from upper level management.
1. Reward Power – The extent to which a person controls rewards another person values (Can give people things they want; satisfy needs).
2. Legitimate Power – Power granted by virtue of one’s position.
3. Coercive Power – The extent to which a person can punish or physically/psychologically harm someone else (do