Assessment Task 1: Risk review
Outcomes
Submit a completed written report?
Submit notes of meeting (including feedback) with manager/supervisor (assessor)?
Submit a draft communication to be used with stakeholders?
Submit report and accompanying documents in agreed timeframe?
Performance indicators
Scope – covering at least the following.
a. Project – MacVille to expand their operations in Queensland and purchase and re-brand an existing cafe in Toowoomba.
b. Business unit – MacVille Cafes Queensland.
c. Risk in relation to functions – human resources management, financial operations, OHS, supply chain, local governance and compliance issues.
Goals – should include some of the following.
a. To appropriately manage the risks involved with the operation of the Toowoomba store.
b. To give the new manager significant insights into the store’s operations.
c. To ensure there is a smooth transition to the MacVille systems.
d. To encourage the new manager to give ongoing support for risk management.
See stakeholder feedback table in Appendix.
Analysis.
a. PEST analysis should include at least the following.
i. Political – federal legislation concerning efficient water usage, by-law allowing cafes to expand their footpath dinning. ii. Economic – gross regional product growth of 8.9%, number of visitors down 18%. iii. Social – place for retirees, population growing. iv. Technology - WIFI in cafe, an innovative frozen par-bake cooking system, Federal
Government’s National Broadband Network.
b. SWOT analysis should include at least the following.
i. Strengths – store on the corner of the two main streets of the city, innovative and popular range of rice wraps. ii. Weaknesses – the lack of sales promotion techniques, fit-out in parts looked old and unattractive.
iii.
Opportunities – opportunities for opening more cafes in the surrounding
shopping