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Management - Robert Katz

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Management - Robert Katz
Managing People and Organizations
MCD 2040 Assignment one
Status: Individual
Weighting: 15%
Word Limit: 1500 Words
Due Date: 16.07.2012

Managing People and Organizations
MCD 2040 Assignment one
Name: Nardhya Grero
Status: Individual
Weighting: 15%
Word Limit: 1500 Words
Due Date: 16.07.2012

Managers are the people who coordinate and oversee the work of other people so that the organizational goals can be accomplished (Robins, Bergman, Stagg & Coulter, 2009). Various theories have been discussed that have identified a range of views on what constitutes a management and the different roles of managers. However, the most significant objective of management is the process by which the efforts of people in the organization are coordinated towards the achievement of the organization’s targets. It involves the clarification of the objective, planning, organizing, directing and controlling other peoples’ work (Mullins, 2004). (Appendix 1). A manager’s job is always complex and varies depending on the type of the business, its capacity, size as well as its position. Managers need certain skills to perform the duties and activities associated with being a manager (Sarfraz, 2011). In order to perform management functions and assume multiple roles, managers must be accomplished and fully capable as demonstrated by Richard Branson (Virgin Group) (Appendix 2), Bill Gates (Microsoft Corporation) (Appendix 3), Anita Roddick (The Body Shop) (Appendix 4). Robert Katz identified those skills necessary for successful performance in managerial roles(Peterson & Fleet, 2004). Those are technical skills, human skills and conceptual skills. (Appendix 5)
Effective and efficient skills will always lead to the success of the organization. Katz found that the relative importance of these skills varied according to the manager’s level within the organization (Robins, Bergman, Stagg & Coulter, 2009) (Appendix 6). In John Ilhan’s case we can identify all three



References: * Dabkowski, S. & Reid, A. (2009), “John Ilhan: A Crazy Life”<Date viewed: 13.07.2012> (http://www.wealthcreator.com.au/intelligence/news/john-ilhans-crazy-life) * WiseGeek (2012), “What are Conceptual Skills?”, (Conjecture Corporation), <Date Viewed: 13.07.2012> (http://www.wisegeek.com/what-are-conceptual-skills.htm) * Sarfraz, J. (2011), “Effective Management Skills” <Date Viewed: 13.07.2012> (http://www.managementsea.com/effective-management-skills/) * Accounting for Management (2012), “Conceptual Skills Definition” <Date Viewed: 14.07.2012> (http://www.accounting4management.com/conceptual_skills_definition.htm) * Accounting for Management (2012), “Human Skills Definition” <Date Viewed: 13.07.2012> (http://www.accounting4management.com/human_skills_definition.htm * Akrani.G. (2011), “Technical Skills” <Date Viewed: 13.07.2012> (http://kalyan-city.blogspot.com/2011/06/managerial-skills-conceptual-human.html) * Robins, S.P., Bergman, R., Stagg, I. and Coulter, M. (2008), Management, 5th Edition, Prentice-Hall, NSW * Mullins, L.J * Marilyn M. & Helms, D.B.A., (2006), Encyclopedia of Management, 5th ed, © 2006 Thomson Gale, a part of The Thomson Corporation.

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