Megahertz Technology Solutions, Inc., recently suffered a discrimination lawsuit. Advice to improve its workforce diversity is likely to include understanding the value of differences, providing diversity training for employees, building on similarities, and
Answer
Correct Answer: making fewer assumptions. Amelia has made a conscious effort to become an active listener. Therefore, she shuts down her computer, turns off her cell phone, and asks her assistant to hold all incoming calls when she conducts interviews. What technique is she using to improve listening?
Answer
Correct Answer: Controlling her surroundings
Question 3
0.75 out of 0.75 points According to research, what percentage of our work time is spent listening?
Answer
Correct Answer: 50 percent
Question 4
0.75 out of 0.75 points Communication noise
Answer
Correct Answer: includes anything that disrupts the transmission of a message.
Question 5
0.75 out of 0.75 points Which of the following statements is most accurate?
Answer
Correct Answer: Most people are not very good listeners.
Question 6
0.75 out of 0.75 points Many of us are poor listeners because
Answer
Correct Answer: All answer choices are correct.
Question 7
0 out of 0.75 points According to Edward T. Hall, which spatial zone is the largest?
Answer
Correct Answer: Public
Question 8
0.75 out of 0.75 points Communication skills
Answer
Correct Answer: are ranked by recruiters at the top of qualities they most desire in job seekers.
Question 9
0.75 out of 0.75 points Which of the following statements about nonverbal communication is most accurate?
Answer
Correct Answer: Meanings of nonverbal behaviors are often influenced by one 's culture.
Question 10
0.75 out of 0.75 points Your boss is giving instructions for a new method of keeping expense accounts. However, you find it difficult to concentrate because you think the change is unnecessary.