Management Skill

Name LEONG KO LIH Student ID 000807849 / SC-KL 00034517 Intake JULY 2013 Programme BA (HONS) BUSINESS MANAGEMENT Module Subject MANAGEMENT SKILLS 2 Module Code BUSI 1315 Module Lecturer MR. THARMARAJ Coursework Title ESSAY Content NoTitleNumber Page01Introduction0102Organization Conflict0103The Sources of Organization Conflict0204The Role of Organizational Conflict02 0305The Necessity of Organization Conflict03 0406Conflict Handling Styles05 0607Personal Opinion 0608Conclusion0609Harvard References 07 08 10Turnitin Report09 Introduction In order to effectively accomplish organizational goals populations and meet the individual needs of community members and groups must be established between a good and harmonious relationship, which between them should be mutually supportive actions, should be coordinated. However, the reality is that there are various differences between individuals, between groups with different tasks and norms, the same problem will have a different understanding and treatment, so they produce inconsistent or incompatible. In other words, the conflict within the organization or group is an objective reality. Conflict means perceived divergence of interest, or a belief that the parties current aspirations cannot be achieved simultaneously (Capozzoli, 1999). According to Wall and Callister (1995) conflict is a process in which one party perceives that its interests are being opposed or negatively affected by another party. Conflicts are including fundamentals of a persons interdependence, emotions, perception, and behaviors. Organization Conflict Conflict in the workplace is normal happening in most organizations. Conflict is unavoidable and it is surrounding us, not only organization, it appears between countries, society and so on. Workplace conflicts have been categorized into various types. Interpersonal Conflict Management refers to the communication between sender and receiver or behavioral problems it