“Top managers are managers at or near the top level of the organisation who are responsible for making organisation-wide decisions and establishing the goals and plans that affect the entire organisation.” (Robbins, Bergman Stagg & Coulter, 2009, p. 9). According to Mintzberg theory, there are 10 managerial roles for managers. Afterward, in the 20th century, Henri Fayol approached with the supposition of five categories of management functions. In 1955, Katz came up with a straightforward idea called management skills. Robert L.Katz discovered that managers need three very important skills or capabilities.
The theory found by Katz consisted of three types of managerial skills: technical, human and conceptual skills. Managers are enforced to have these skills in order to perform their roles. “He also found that the relative importance of these skills varied according to the manager’s level within the organisation.” (Robbins, et al, 2009, p. 15). Katz supposed that if managers were to present successfully in their managerial roles they needed specific managerial understanding.
According to Katz (1955) technical skills primarily meant working with things not people. Whereas this may be true, “things” must be explained or decided very roughly when arguing managerial work. Technical skills are the competence and expertise in a certain specialised field as well as facility in the use of the tools and