Tutorial Part 1
Chapter 1: The Exceptional Manager, What you do, How you do it
Section A (Multiple Choice Questions)
1.
To be _____________ means to use resources wisely and cost-effectively.
A)
B)
C)
D)
E)
2.
To be ______________ means to make the right decisions and successfully carry them out to achieve goals.
A)
B)
C)
D)
E)
3.
efficient effective multiplied ethical innovative
An administrator at a college is deciding whether English professors should teach specialized courses or teach a variety of English courses. This is an example of:
A)
B)
C)
D)
E)
4.
efficient effective multiplied ethical innovative
planning organizing leading controlling none of the above
Managers who are responsible for the people who directly make a product are called: A)
B)
C)
D)
E)
top managers middle managers first-level managers general managers functional managers
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FHBM1114 Management
5.
Jo, a managing partner of a law firm, understands tax law. This means she has a
______________ skill.
A)
B)
C)
D)
E)
6.
Human skills are particularly important for _______________ managers.
A)
B)
C)
D)
E)
7.
top middle first-line both A and B but not C
A, B, and C
Jane is in charge of her Rotary Club’s annual fund-raising auction. She will decide who will ask local businesses for prizes, who will determine the site, who will sell tickets to customers, and who will work the night of the auction. She is engaged in the management function of:
A)
B)
C)
D)
E)
8.
technical conceptual human physical intuitive
planning controlling leading resource allocation organizing The marketing manager of Interstate Bakeries was asked to meet with the organization's research and development department to explain why the company needed to change its 25-year-old package design for Twinkies. The marketing manager took on an interpersonal role as:
A)
B)