Managerial Communications
Raymond Castillo
Managerial Communications (Man-373-OL009)
Written Assignment 1
Hynes introduces a calculated approach to managerial communication by dissecting it into three separate, yet mutually dependent functions. Hynes believes that with these approaches, management and employees alike can learn to adapt to one another to create an effective work force.
The first layer is based on the idea that an employer and his employees can create a positive work atmosphere with the communication climate they set with one another. If a manager and his employees have an open and trusting relationship, it makes communications much easier for the both of them, regardless of their status. By allowing employees to contribute their thoughts and opinions without the fear of backlash, managers will see better job performance within their workers. Employers can often create an open communication climate through regular team building meetings and workshops. Communication climate also challenges managers to do their part by listening to their employees’ feedback. In order for effective communication to occur, an employee should feel comfortable in their work atmosphere and fully believe that their manager will take their words into deep consideration. Founder and President of Pillar Consulting LLC , Joelle K. Jay, PhD states, “On a personal level, people feel acknowledged when others validate their feelings. Managers who ignore feelings can create distance between themselves and their employees, eroding the relationship and ultimately affecting the working environment (Jay, “Communicate Well: Five Strategies To Enhance Your Managerial Communication Skills”).” From that statement, managers must also learn the boundaries within successful communication. In Hynes’ text, he also states that, “a positive climate is fragile…after only one or two critical errors, a positive environment can quickly change to one of distrust and closed communication, making future communication more
Managerial Communications (Man-373-OL009)
Written Assignment 1
Hynes introduces a calculated approach to managerial communication by dissecting it into three separate, yet mutually dependent functions. Hynes believes that with these approaches, management and employees alike can learn to adapt to one another to create an effective work force.
The first layer is based on the idea that an employer and his employees can create a positive work atmosphere with the communication climate they set with one another. If a manager and his employees have an open and trusting relationship, it makes communications much easier for the both of them, regardless of their status. By allowing employees to contribute their thoughts and opinions without the fear of backlash, managers will see better job performance within their workers. Employers can often create an open communication climate through regular team building meetings and workshops. Communication climate also challenges managers to do their part by listening to their employees’ feedback. In order for effective communication to occur, an employee should feel comfortable in their work atmosphere and fully believe that their manager will take their words into deep consideration. Founder and President of Pillar Consulting LLC , Joelle K. Jay, PhD states, “On a personal level, people feel acknowledged when others validate their feelings. Managers who ignore feelings can create distance between themselves and their employees, eroding the relationship and ultimately affecting the working environment (Jay, “Communicate Well: Five Strategies To Enhance Your Managerial Communication Skills”).” From that statement, managers must also learn the boundaries within successful communication. In Hynes’ text, he also states that, “a positive climate is fragile…after only one or two critical errors, a positive environment can quickly change to one of distrust and closed communication, making future communication more
Cited: Jay, Joelle K., PhD. "Communicate Well: Five Strategies to Enhance Your Managerial Communication Skills." HR Magazine Jan. 2005: n. pag. PDA Career Center. 15 Aug. 2012. Web. 09 June 2013. <http://careers.pda.org/2012/08/communicate-well-five-strategies-to-enhance-your-managerial-communication-skills/>. Hynes, Geraldine E. "The Managerial Communication Process." Managerial Communications Strategies and Applications. 5th ed. New York: McGraw-Hill, 2011. 28. Print.