Managing Change and Innovation in the Information Technology

Assignment Two: Individual Assignment
COURSE: Contemporary Issues in Business
Module code: 6FB580621

Define organisational change and critically explain the forces driving innovation and change in today’s organisation.
Critically discuss why changes in people and culture are critical to any change process. Assess what the potential sources or reasons for the resistance to change might be.
The concepts above are applied to: ‘Microsoft.’

Country: Trinidad and Tobago
TUTOR: Arnold Ramjitsingh
STUDENT NAME: KATHY ANN CHINEBAS
STUDENT NUMBERS: 14106100
Word count for report: 2092
Word count for reflexive essay: 500

Table of contents
Introduction 3
Lit Review 4
Forces which drive innovation and change at Microsoft Company 5
A Critical Evaluation of why changes in people and culture are critical to any change process 6 particularly at Microsoft
What are the sources or reasoning for resistance to change at Microsoft 7
Conclusion 8
References 9
Appendix 1; reflective essay 10

References: Chesbrough, (2003c) also agreed that the effects of globalization in terms of increased competition, increased mobility of skilled workers, shorter product life cycles, higher risks and lower profit margins have forced the firms to spread risk and develop new products and services quickly and efficiently (Chesbrough, 2003c) 4 It has been critiqued by (Duysters et al (2004) that collaboration efforts of firms many times yield positive results, however failures have also been reported 5 (Ratner 2011) Chesbrough, H. (2003c). Open innovation: the new imperative for creating and profiting from technology: Harvard Business Press. Chesbrough, H., Vanhaverbeke, W., & West, J. (2006). Open innovation: Researching a new paradigm: Oxford University Press, USA Chesbrough, H. (2006). How to Drive in new innovation landscape: Havard Business School Press. Chesbrough et al, 2006; Trott& Hartman 2009) Trott, P., & Hartmann, D. (2009). Why “open innovation”is old wine in new bottles. International Journal of Innovation Management, 13(4), 715–736 (Chesbrough, H. (2003a). The era of open innovation. MIT Sloan Management Review, 44 (Chesbrough, H Chesbrough, H., Vanhaverbeke, W., & West, J. (2006). Open innovation: Researching a new paradigm: Oxford University Press, USA. Dahlander, L., & Gann, D. (2010). How open is innovation? Research Policy, 39(6), 699-709. doi: DOI 10.1016/j.respol.2010.01.013 Faems, D., Van Looy, B., &Debackere, K. (2005). Inter organizational Collaboration and Innovation: Toward a Portfolio Approach*. Journal of Product Innovation Management, 22(3), 238-250