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Managing the Service Operations of 108 Emergency Service

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Managing the Service Operations of 108 Emergency Service
108 Emergency Service

Shaishav Jogani (PC-17)
Mitul Thekdi (QA-10)

About 108
A centralized emergency management system exists in most developed countries which helps in saving lives on a day to day basis. India lags far behind its western counterparts in terms of emergency services.

Vision of 108
Respond to 30 million emergencies and save 1 million lives annually and Deliver services at global standards through Leadership, Innovation, Technology, Research and Training.

GVK Emergency Management and Research Institute
GVK EMRI (Emergency Management and Research Institute) is a pioneer in Emergency
Management Services in India. As a not - for - profit professional organization operating in the Public Private Partnership (PPP) mode, GVK EMRI is the largest professional
Emergency Service Provider in India today.

GVK EMRI handles medical, police and fire emergencies through the "1-0-8 Emergency service". This is a free service delivered through state- of -art emergency call response centres and has spread over 12 states and 2 Union Territories. GVK EMRI is set to expand fleet and services set to spread across more states.

With increased focus on research and analytics, GVK EMRI has plans to significantly enhance the overall emergency management scenario further reducing individual suffering.

108 Services
1-0-8 Emergency Response Service is a 24X7 emergency service for medical, police and fire emergencies, which deals with purpose to save a life, to report a crime in progress, to report a fire respectively.

The main highlights are


It is a 24x7 emergency service.



Toll Free number accessible from landline or mobile



Emergency help will reach you in an average of 18 minutes

Types of Emergencies
Medical Emergency

Police Emergencies

Fire Emergencies

Serious injuries

Robbery/ Theft/ Burglary

Burn

Cardiac arrests

Street fights

Fire breakouts

Stroke

Property conflicts

Industrial

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