Managing Your Boss
Organizational Behavior
Prof. Fernando Bartolome
Case Study Report
“DIEGO HIDALGO”
1. What mistakes did Diego make in the way he behaved during his 8 months at Innovaciones Metalurgicas
First of all, Diego did not take any action to understand Gloria’s real objectives for the two tasks; ”To work alone on a very difficult set of technical problems” and “To attend the weekly coordination meetings”. Due to poor communication with Gloria, Diego misinterpreted her needs, and received negative feedback on the proposals. However, most importantly, during 8 months of his employment, Diego never made an effort to learn Gloria’s real objectives. He should have investigated various clues related to her needs; such as looking at business plans of the organization, finding out Gloria’s boss’s needs, and asking Gloria directly for more detail about the tasks.
Second, Diego did not invest himself in socializing with his co-workers. In fact, he spent long hours at the office and, rarely joined “El bocadillo de las 10”. Diego seemed to perform in response to Gloria’s second assignment, attending the weekly meeting and knowing what the different sub-teams do. However, Gloria’s real objective for this second task was not just having Diego attend the meeting, but having him socialize with his colleagues in order to exchange opinions with them regularly.
In the case of the second and third proposal, Diego seemed rather rushed to submit those proposals. Before trying to improve the way of working in the organization, he should have fully understood the characteristic of the organization such as relationships among Gloria and sub-team members. Especially because Diego was a new employee, he should have spent more time communicating with his colleagues and asking their opinions about his proposals before submitting them to Gloria. In addition, in the case of the forth proposal, Diego must have known that his proposal would affect several projects, and involve relevant
Prof. Fernando Bartolome
Case Study Report
“DIEGO HIDALGO”
1. What mistakes did Diego make in the way he behaved during his 8 months at Innovaciones Metalurgicas
First of all, Diego did not take any action to understand Gloria’s real objectives for the two tasks; ”To work alone on a very difficult set of technical problems” and “To attend the weekly coordination meetings”. Due to poor communication with Gloria, Diego misinterpreted her needs, and received negative feedback on the proposals. However, most importantly, during 8 months of his employment, Diego never made an effort to learn Gloria’s real objectives. He should have investigated various clues related to her needs; such as looking at business plans of the organization, finding out Gloria’s boss’s needs, and asking Gloria directly for more detail about the tasks.
Second, Diego did not invest himself in socializing with his co-workers. In fact, he spent long hours at the office and, rarely joined “El bocadillo de las 10”. Diego seemed to perform in response to Gloria’s second assignment, attending the weekly meeting and knowing what the different sub-teams do. However, Gloria’s real objective for this second task was not just having Diego attend the meeting, but having him socialize with his colleagues in order to exchange opinions with them regularly.
In the case of the second and third proposal, Diego seemed rather rushed to submit those proposals. Before trying to improve the way of working in the organization, he should have fully understood the characteristic of the organization such as relationships among Gloria and sub-team members. Especially because Diego was a new employee, he should have spent more time communicating with his colleagues and asking their opinions about his proposals before submitting them to Gloria. In addition, in the case of the forth proposal, Diego must have known that his proposal would affect several projects, and involve relevant