Managing A Hotel S Image On TripAdvisor

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Journal of Hospitality Marketing &
Management
Publication details, including instructions for authors and subscription information: http://www.tandfonline.com/loi/whmm20 Managing a Hotel 's Image on TripAdvisor
Peter O 'Connor

a

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Department of Information Systems and Decision Sciences, Essec
Business School , Cergy-Pontoise, France
Published online: 13 Sep 2010.

To cite this article: Peter O 'Connor (2010) Managing a Hotel 's Image on TripAdvisor, Journal of
Hospitality Marketing & Management, 19:7, 754-772, DOI: 10.1080/19368623.2010.508007
To link to this article: http://dx.doi.org/10.1080/19368623.2010.508007

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