Marconi Telecommunication Mexico Case Study
Homework n°1: Marconi Telecommunication Mexico
Marconi Telecommunications Mexico: I. Statement of the problem: 1) Identification of the problem: Marconi Telecommunications Corporation (Martel) is one of the Canada’s most international telecommunications providers. Martel purchased control of Lerida Telecom of Mexico in 1997. The company wanted to find the right people to manage their Latin American operations. Martel sent approximately 25 managers to Mexico, all the managers had been chosen both, internally and externally, as the company tried to select individuals with the skills required for an overseas assignment. However, the company had to deal with some problems from the process of expatriation. The process of expatriation takes into account: the agreement of managers, the negotiation of the compensation package, the preparation, and the family’s concerns. Obviously, all the process was not tailored to all managers that led problems and negative effects. Unfortunately, the problem is based on the poor expatriate policies. Yet, the goal of the International Human Resource managers is to send the right people and retain this human capital. 2) Identification of causes and effects: The problems of the expatriation process are caused by the different expectations from the different types of expatriate managers. There are three categories of managers: the first one is the “traditional” manager with little or no previous international experience but strong technical skills, the second one is the “international” manager with a previous international background in Latin America but without significant telecommunication experience, and the last one is a group that combined the traditional and the international with previous international experience and significant telecommunication skills. The traditional managers expected more than the international managers because they have family’s concerns. Many of them were frustrated and
Marconi Telecommunications Mexico: I. Statement of the problem: 1) Identification of the problem: Marconi Telecommunications Corporation (Martel) is one of the Canada’s most international telecommunications providers. Martel purchased control of Lerida Telecom of Mexico in 1997. The company wanted to find the right people to manage their Latin American operations. Martel sent approximately 25 managers to Mexico, all the managers had been chosen both, internally and externally, as the company tried to select individuals with the skills required for an overseas assignment. However, the company had to deal with some problems from the process of expatriation. The process of expatriation takes into account: the agreement of managers, the negotiation of the compensation package, the preparation, and the family’s concerns. Obviously, all the process was not tailored to all managers that led problems and negative effects. Unfortunately, the problem is based on the poor expatriate policies. Yet, the goal of the International Human Resource managers is to send the right people and retain this human capital. 2) Identification of causes and effects: The problems of the expatriation process are caused by the different expectations from the different types of expatriate managers. There are three categories of managers: the first one is the “traditional” manager with little or no previous international experience but strong technical skills, the second one is the “international” manager with a previous international background in Latin America but without significant telecommunication experience, and the last one is a group that combined the traditional and the international with previous international experience and significant telecommunication skills. The traditional managers expected more than the international managers because they have family’s concerns. Many of them were frustrated and