Marked 08A Written Submission attempt 
74/80
Answer To Qs 2
MEMORANDUM
Date : February 12th, 2013
To : Graphic Designers’ Studio
From :
Subject : Options for sourcing internet services
Over the years the business of Graphic Designers’ Studio has grown many folds, resulting in a need to move from “home-based” business model, to an office where the 3 support staff and 2 customer service reps and 15 designers can be consolidate at one location.
DEMAND OF ONE OFFICE CONSOLIDATION
One office consolidation, has generated a need of having
1. High-speed Internet access
2. E-mail accounts for everybody
3. Web access for e-mail
4. Ability to handle up to 10 MB attachments
5. Ability to download and upload large graphic files (up to 100 MB) to customers
6. Ability to share files internally in the office
CURRENT SITUATION
1. The support staff and customer service reps are using Dell running Windows Vista and Windows 7, whereas the designers are using Apple Computers running the most current version of Mac OS X, Lion.
2. Currently the company does not run a network, nor does it have any servers. A stand-alone machine is connected to the Internet, which is the only connection to Web/e-mail connection. USB flash drives are used to share information.
3. The company does have an informational and marketing website hosted by a third party. The contract will be coming up for renewal in 30 days.
4. The Company does not have an IT support person and are therefore depended on manufacturers’ support and purchase upgraded site-service agreements.
ALTERNATIVES (Needed more details beyond the basics) AND RECOMMENDATION
Recommendation (Good)
We suggest that the Company should go with Shaw Business. To begin with we should take their package “Business Internet 50”. It is not only economical as compare to others, but also provide more speed and at the same time can full fill the requirement of 10MB attachment. Another feature of Shaw Business is the flexibility to handle additional load by
Answer To Qs 2
MEMORANDUM
Date : February 12th, 2013
To : Graphic Designers’ Studio
From :
Subject : Options for sourcing internet services
Over the years the business of Graphic Designers’ Studio has grown many folds, resulting in a need to move from “home-based” business model, to an office where the 3 support staff and 2 customer service reps and 15 designers can be consolidate at one location.
DEMAND OF ONE OFFICE CONSOLIDATION
One office consolidation, has generated a need of having
1. High-speed Internet access
2. E-mail accounts for everybody
3. Web access for e-mail
4. Ability to handle up to 10 MB attachments
5. Ability to download and upload large graphic files (up to 100 MB) to customers
6. Ability to share files internally in the office
CURRENT SITUATION
1. The support staff and customer service reps are using Dell running Windows Vista and Windows 7, whereas the designers are using Apple Computers running the most current version of Mac OS X, Lion.
2. Currently the company does not run a network, nor does it have any servers. A stand-alone machine is connected to the Internet, which is the only connection to Web/e-mail connection. USB flash drives are used to share information.
3. The company does have an informational and marketing website hosted by a third party. The contract will be coming up for renewal in 30 days.
4. The Company does not have an IT support person and are therefore depended on manufacturers’ support and purchase upgraded site-service agreements.
ALTERNATIVES (Needed more details beyond the basics) AND RECOMMENDATION
Recommendation (Good)
We suggest that the Company should go with Shaw Business. To begin with we should take their package “Business Internet 50”. It is not only economical as compare to others, but also provide more speed and at the same time can full fill the requirement of 10MB attachment. Another feature of Shaw Business is the flexibility to handle additional load by