Preview

Market Orientation as a Branding Strategy

Powerful Essays
Open Document
Open Document
7067 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Market Orientation as a Branding Strategy
Bachelor’s Thesis Autumn Semester 2007 Department of Business Studies

Market Orientation as a Branding Strategy by Harriet Mellenius

Supervisor: Olivia Kang

ABSTRACT
This paper studies the impact of market orientation strategy on brand awareness. Zara, a Spanish leading fashion retailer and an example of a brand using this strategy, is compared to three other multinational brands operating in Stockholm, Sweden, namely Topshop, Mango and United Colours of Benetton. The latter brands are known to use advertising to create brand awareness.

Fashion magazine attention was used as a measure of brand awareness. Data on the brand awareness was gathered by browsing three leading Swedish fashion magazines – Elle, Glamour and Damernas Värld – and the fashion section of the biggest Swedish tabloid, Aftonbladet.

It was found that market orientation can compete with advertising as a marketing strategy to create brand awareness, but only in part of the market segment. This was concluded from the fact that Zara was featured in some of the magazines, but not all of them.

2

ACKNOWLEDGEMENTS

First, I would like to thank my supervisor, Olivia Kang, for all her support. I would also like to thank my former co-writer Charina Montemar Hägglund, for helping me with the data gathering. I also want to thank my classmates for their constructive criticism that has greatly improved this paper. Finally, I would like to thank Mattias Kreku and Erik Mellenius who kindly assisted me with the proofreading.

HARRIET MELLENIUS

3

TABLE OF CONTENTS
INTRODUCTION ................................................................................................................................................. 5 THEORETICAL FRAMEWORK ....................................................................................................................... 6 BRAND AWARENESS



References: Aftonbladet’s advertising website n.d. Retrieved December 3, 2007, from http://annonswebb.aftonbladet.se/. Benetton’s website n.d. Retrieved December 3, 2007, from http://www.benetton.com/storelocator/storelocator.jsp. Brand Awareness n.d. Retrieved December 13, 2007, from http://www.investopedia.com/terms/b/brandawareness.asp. Damernas Värld’s division of Bonnier publishing’s website n.d. Retrieved December 3, 2007, from http://www.bonniertidskrifter.se/tidningar/damernas_varld/. DeFleur, M & Dennis, E 1998, Understanding Mass Communication, Houghton Mifflin Company, Boston. Eder-Ekman, K 2007, ”Lyxens globala klassresa” [Swedish], Dagens Nyheter, 28 October. Elle’s website n.d. Retrieved December 3, 2007, from http://www.elle.se/?id=2097. Glamour division of Bonnier publishing’s website n.d. Retrieved December 3, 2007, from http://www.bonniertidskrifter.se/tidningar/glamour/. Heiens, R 2000, “Market Orientation: Toward an Integrated Framework”, Academy of Marketing Science Review, vol. 2000, no. 1, pp. 1-5. Janssen, S 2006, “Fashion reporting in cross-national perspective 1955-2005”, Poetics, vol. 34, no. 6, pp. 383-406. Jaworski, B J & Kohli, A K 1993, “Market Orientation: Antecedents and Consequences”, Journal of Marketing, vol. 57, no. 3, pp. 53-70. Kohli, A K & Jawoski, B J 1990, “The Construct, Research Propositions and Managerial Implications”, Journal of Marketing, vol. 54, no. 2, pp. 1-18. Leiss, W, Kline, S, Jhally, S & Botterill, J 2005, Social Communication in Advertising, 3rd edn, Routledge, New York. Mango’s economic dossier n.d. Retrieved December 3, 2007, from http://www.company.mango.com/e/comunicacion/dossiereconomico.htm. Mazaira, A, González, E & Avendaño, R 2003, “The role of market orientation on company performance through the development of sustainable competitive advantage: the Inditex-Zara case”, Marketing Intelligence & Planning, vol. 21, no. 4, pp. 220229. 27 Narver, J & Slater, S 1990, “The Effect of a Market Orientation on Business Profitability: A Balanced Replication”, Journal of Marketing, vol. 54, no. 4, pp 20-35. The New Age of Brand Awareness 2005. Retrieved December 13, 2007, from http://www.netline.com/Library/article0305.html. Nilsson, M, Forén, P & Carlsvi, S 2004, ”Kulturinverkan på modekonsumenter - en studie av Zara och H&M’s: image i Sverige och Spanien”, BA Thesis, Lund University. Retrieved January 4, 2008, from Lund University Undergraduate theses. Ossiansson, E 2004, Brands, Tailored for Retailers, Studentlitteratur Lund, Sweden. Our Group n.d. Retrieved Nov 15, 2007, from http://www.inditex.com/en/who_we_are/our_group. Press Releases n.d. Retrieved December 3, 2007, from http://www.inditex.com/en/press/press_releases. Russell, T J & Lane, R W 1996, Advertising Procedure, 13th edn, Prentice-Hall, Inc., New Jersey. Slater, S F & Narver, J C 1994, “Market orientation, customer value, and superior performance”, Business Horizons, vol. 37, no. 2, pp. 22-28. SO UK’s website n.d. Retrieved December 3, 2007, from http://www.souk.se/brands.aspx?brand=i15. Website of Marknadsetiska Rådet 1994. Retrieved December 3, 2007, from http://www.marknadsetiskaradet.org/united-colors-of-benetton. Zara: Fast Fashion 2003, CD-ROM, Harvard Business School Publishing, Boston. The Zara Concept at Inditex’ website n.d. Retrieved January 16, 2008, from http://www.inditex.com/en/who_we_are/concepts/zara. 28 APPENDICES Below follow graphics of all individual exposures for each brand and magazine. 29 30 31

You May Also Find These Documents Helpful

  • Better Essays

    BUS 640 Week 5 Assignment

    • 1360 Words
    • 6 Pages

    Narver, J. & Slater, S. (1990). The effect of a market orientation on business profitability. Journal of Marketing, 54, 4. 20-35…

    • 1360 Words
    • 6 Pages
    Better Essays
  • Better Essays

    Kerin, R.A., Hartley, S.W., Berkowitz, E.N., Rudelius, W. (2011). Marketing (10th ed.). New York: McGraw-Hill.…

    • 1634 Words
    • 7 Pages
    Better Essays
  • Satisfactory Essays

    week 1 assignment

    • 549 Words
    • 2 Pages

    What were the major developments in the evolution of mass media during the 20th century?…

    • 549 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    References: Baines .P, Chris F. And Kelly P. (2008), Marketing, Oxford university press, (accessed on: 7/04/2011)…

    • 4528 Words
    • 19 Pages
    Powerful Essays
  • Best Essays

    Carrigan. M, Ghauri. P, Moutinho. L, and Kasper. H, (2001) “Marketing : Concepts and Strategies” 4th European Edit, Houghton Mifflin Company, USA.…

    • 2719 Words
    • 11 Pages
    Best Essays
  • Satisfactory Essays

    MARKET ORIENTED

    • 394 Words
    • 2 Pages

    Marketing orientation is a business model that focuses on delivering products designed according to customer desires, needs, and requirements, in addition to product functionality and production efficiency to drive the business forward. We want to produce products that support our business strategy while competing in a growing global and competitive market for our customer needs. With the idea of this company becoming more marketing oriented, we as a whole, need to be on the same path in terms of achieving and meeting goals. In order to have a better approach, we should do large marketing researches, consumer surveys, and focus groups with consumers to gain ideas to see what is working well in our market today. We want to have increased consumer retention or in other words, loyal customers. Moving forward with a marketing oriented company, we will be the listening ear to the consumer. We will be able to meet their needs and give them the attention they deserve. This will allow the consumers in trusting us with their future purchases and make it harder for other competitors to gather their attention. Another point that we need to expand on is building a stronger strategic relationship between our company and the consumers. We need to open the doorway for our consumers to be able to tell us what they value and what issues they are having so we can solve them. This strategy will help the consumers see our company in the light of a relationship rather than a vendor. Once the restructure of our firm is complete, we will be more customer-centered and focused on the mission to deliver superior service and products to our…

    • 394 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Kerin, R. & Berkowitz, E, Hartley, S, & Rudelius, W. (2006). Marketing (8th ed.). New York: McGraw-Hill/Irwin…

    • 966 Words
    • 4 Pages
    Better Essays
  • Good Essays

    My Own Mt. Rushmore

    • 614 Words
    • 3 Pages

    Mt. Rushmore is one of America’s most recognized national monuments, sporting the faces of 4 of our nation’s greatest presidents: Abraham Lincoln, George Washington, Theodore Roosevelt, and Thomas Jefferson. If I were to reconstruct Mt. Rushmore with faces of my choosing, I would choose to put 4 of my favorite people in the whole world: Nicolas Cage, Ryan Seacrest, Ivan Doroschuk, and Alana “Honey Boo-Boo” Thompson.…

    • 614 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    The role of marketing and the character of marketing activities within an organization are strongly influenced by its philosophy and orientation. A production-oriented organization focuses on the internal capabilities of the firm rather than on the desires and needs of the marketplace. A sales orientation is based on the beliefs that people will buy more products if aggressive sales techniques are used and that high sales volumes produce high profits. A market-oriented organization focuses on satisfying customer wants and needs while meeting organizational objectives. A societal marketing orientation goes beyond a market orientation to include the preservation or enhancement of individuals’ and society’s long-term best interests.…

    • 3321 Words
    • 12 Pages
    Powerful Essays
  • Powerful Essays

    Fashion Channel Case

    • 3519 Words
    • 15 Pages

    Cited: Stahl, Windy."The Fashion Channel: Market Segment." June 2007: Harvard Business Publish. 10 November 2007 .…

    • 3519 Words
    • 15 Pages
    Powerful Essays
  • Powerful Essays

    There have been positive relationships found between market orientation and a range of financial performance measures including business profitability, operating profits, profit-sales ratio, cash flow, return on investment, return on assets, and long run financial performance. Being able to demonstrate the impact of market orientation on a company’s bottom line is important if funds are going to be devoted to developing a market orientation.…

    • 2023 Words
    • 9 Pages
    Powerful Essays
  • Satisfactory Essays

    The course tries to answer all such questions with the theories that have been recently conceived and are followed in the Academic circles globally. This course will develop the skillset to create a comprehensive Branding Strategy for anything that comes under the scope of Marketing.…

    • 385 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    What is the role of fashion Promotion within the fashion Industry, and how will it develop over the next five years?…

    • 1912 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    Heiens, R. (2000) 'Market Orientation: Towards an Integrated Framework '. Academy of Marketing Science Review 2000 1…

    • 9486 Words
    • 38 Pages
    Powerful Essays
  • Powerful Essays

    Marketing Objectives

    • 3701 Words
    • 15 Pages

    …9 2. Key steps that should Zaid Tea implement in order to be marketing oriented…………10 2.1 Customer Focused……………………………………………………. ……………….10 2.2 Competitor Focused……………………………………………...……………………10 2.3 Strategic Vision……………………………………………………………………..…11 3. Difficulties In Implementing Marketing Orientation Concept To Zaid Tea……..…….. 12 3.1 Lack of Effective Customer Service………………………………..…………………12 3.2 Lack of Marketing Knowledge…………………………………..……………………12 3.3 Conflict between marketing and other functions………….…

    • 3701 Words
    • 15 Pages
    Powerful Essays

Related Topics