Preview

Marketing

Good Essays
Open Document
Open Document
7605 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Marketing
JBR-07662; No of Pages 7
Journal of Business Research xxx (2012) xxx–xxx

Contents lists available at SciVerse ScienceDirect

Journal of Business Research

Green marketing ' functions in building corporate image in the retail setting☆
Eunju Ko a, Yoo Kyung Hwang a, Eun Young Kim b,⁎ a b

Yonsei University, Department of Clothing & Textiles, Yonsei University, Seoul, Republic of Korea
Chungbuk National University, Department of Fashion Design Information, 410 SungBong Ro, Cheongju, Chungbuk, 361763, Republic of Korea

article

info

Article history:
Received 1 November 2010
Received in revised form 1 July 2011
Accepted 1 September 2011
Available online xxxx
Keywords:
Corporate image
Green marketing
Product image
Retailing
Korea

abstract
This study explores the relationship among green marketing, corporate image, and purchase intentions in the retail setting from a consumer perspective. A total of 389 usable questionnaires are obtained from female consumers who are major customer at the selected retailer (e.g., department stores) in Seoul, Korea. Data analysis was conducted using confirmatory factor analysis and structural equation modeling via LISREL 8.8.
Findings confirm that corporate images consist of three factors: social responsibility, product image, and corporate reputation. In an estimated model, the green marketing has a direct effect on the social responsibility and product image. In particular, the factor of social responsibility plays an important role as mediator in the effect of green marketing on product or corporate reputation. Of the three factors of corporate image, product image and corporate reputation have a direct effect on purchase intentions, whereas social responsibility has an indirect effect on purchase intentions in the retail setting. This study discusses managerial implications for a strategic marketing performance through building corporate images on a basis of green marketing.
© 2012 Elsevier



References: Anderson, W. T., & Cunningham, W. H. (1972). The socially conscious consumer. Journal of Marketing, 36(3), 23–31. Anonymous (2009a). Catch “eco lady” …Distributer 's eco-friendly marketing . Kukminilbo. Retrieved Nov. 19, 2009 [Online] Available: http://news.kukinews.com/article/print. asp?arcid=0001557981 Anonymous (2009b) society Hani.ac.kr 2009. Retrieved Nov. 19, 2009 [Online] Available at http:// hanireporter.co.kr/popups/print.hani?ksn=341285 Anonymous (2009c). Paying premium price for product that “good firm” sell. Nocutnews.co.kr 2009. Retrieved Nov.19, 2009, from http://www.cbs.co.kr/nocut/ email/news_print.asp?idx=1300077&gubun=TOP Anonymous (2009d). Overcome to weather change by “Green purchases” Hwakwang Shinmun 2008 member/print.asp Anonymous (2010a) DongA.Com. 2009. Retrieved May 7, 2010 [Online] Available at http://www.donga. com/fbin/output?n=200905190170 Anonymous (2010b) May 7, 2010 [Online] Available at http://www.sportsseoul.com/news2/life/social/ 2010/0411/20100411101050100000000_8189852593.html Arnott, N. (1994). Marketing with a passion. Sales & Marketing Management, 146(1), 64–68. Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74–94. Bang, H. K., Raymond, M. A., Taylor, C. R., & Moon, Y. S. (2005). A comparison of service quality dimensions conveyed in advertisements for service providers in the USA Berens, G., van Riel, C. B. M., & van Bruggen, G. H. (2005). Corporate associations and consumer product responses: The moderating role of corporate brand dominance. Brown, T. J., & Dacin, P. A. (1997). The company and the product: Corporate associations and consumer product responses Caudron, S. (1997). Forget image — It 's reputation that matters. Industry Week, 3(2), 13. Chapple, W., & Moon, J. (2005). Corporate social responsibility (CSR) in Asia: A seven-country study of CSR web site reporting Cho, S., & Hong, Y. (2009). Netizens ' evaluations of corporate social responsibility: Content analysis of CSR news stories and online readers ' comments Crane, A. (1997). The dynamics of marketing ethical products: A cultural perspective. Please cite this article as: Ko, E., et al., Green marketing ' functions in building corporate image in the retail setting, Journal of Business Research (2012), http://dx.doi.org/10.1016/j.jbusres.2012.11.007 E. Ko et al. / Journal of Business Research xxx (2012) xxx–xxx David, P., Kline, S., & Dai, Y do Paço, A. M. F., Raposo, M. L. B., & Filho, W. L. (2009). Identifying the green consumer: A segmentation study Drumwright, M. E. (1994). Socially responsible organizational buying: Environmental concern as a noneconomic buying criterion Ellen, P. S., Webb, D. J., & Mohr, L. A. (2006). Building corporate associations: Consumer attributions for corporate socially responsible programs Fombrun, C., & Shanley, M. (1990). What 's in a name? Reputation building and corporate strategy Furman, D. M. (2010). The development of corporate image: A historiographic approach to a marketing concept Ha, B. J. (1999). A study of corporate image factors affecting purchasing intention. Haanpää, L. (2007). Consumers ' green commitment: Indication of a postmodern lifestyle? International Journal of Consumer Studies, 31, 478–486. Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (1998). Multivariate data analysis (4th ed.) Handelman, J. M., & Arnold, S. J. (1999). The role marketing actions with a social dimension: Appeals to the institutional environment Hartmann, P., & Apaolaza-Ibáñez, V. (2009). Green advertising revisted: Conditioning virtual nature experiences Herbig, P., & Milewicz, J. (1995). The relationship of reputation and credibility to brand success Hsieh, M. H., Pan, S. L., & Setiono, R. (2004). Product-, corporate-, and country-image dimensions and purchase behavior: A multicountry analysis Hwang, E., & Song, S. (2008). Analysis on the current status of CSR activities for consumers: Focusing on the review of sustainability reports in Korea Jeong, K. (2006). A study on the effect of the cultural event on corporate environmental image Jin, S. H. (2007). The effectiveness of energy efficiency improvement in a developing country: Rebound effect of residential electricity use in South Korea 35(11), 5622–5629. Kang, M., & Yang, S. U. (2010). Comparing effects of country reputation and the overall corporate reputations of a country on international consumers ' product attitudes Karaodmanoglu, E., & Melewar, T. C. (2006). Corporate communications, identity and image: A research agenda Keh, H. T., & Xie, Y. (2009). Corporate reputation and customer behavioral intentions: The roles of trust, identification and commitment Kim, J. H. (2002). Changes in consumption patterns and environmental degradation in Korea Kim, J. H. (2009). A study on green consumptions strategy to make the nature-friendly firm image positioning Kim, B. W., & Seol, S. H. (2007). Economic analysis of the introduction of the MVNO system and its major implications for optimal policy decisions in Korea

You May Also Find These Documents Helpful

  • Best Essays

    Globus Report

    • 2855 Words
    • 12 Pages

    5. "Company image and corporate social responsibility: reflecting with SMEs ' managers" - Elena Fraj-Andrés, M. Eugenia López-Pérez, Iguácel Melero-Polo, Rosario Vázquez-Carrasco in Marketing Intelligence & Planning, Vol. 30 Issue: 2 (2012)…

    • 2855 Words
    • 12 Pages
    Best Essays
  • Powerful Essays

    It is no mystery that companies exist and desire to make a profit from their product or service being offered. However, it is becoming increasing popular that companies desire to achieve social responsibility in order to increase their public image, which in turn should lead to increased profits. In this class, we learned that social responsibility is the duty to take an action that will benefit the interests of society and the organization (Kinicki & Williams 2011). One of the ways to become more socially responsible that is adopted by many companies is through green management, which is referred to using various policies to reduce environmental problems (Tim Barnett, n.d.). More and more companies are becoming concerned about the impact their organization is having on the natural environment.…

    • 2523 Words
    • 11 Pages
    Powerful Essays
  • Good Essays

    Psychology in Marketing

    • 626 Words
    • 3 Pages

    Consumer psychology is such an intricate part of marketing and the economy that the International Association for Research in Economic Psychology (IAREP) and the Society for the Advancement of Behavioral Economics (SABE) has an annual conference. The annual conference is designed to discuss the scientific basis of the economic decision making process of humans and the complex needs and shortages as well (Kirchler & Hoelzl, 2006). Various concepts develop from these psychological meetings that many strategists utilize in the advertising of their product. A commonly used concept is the marketing concept and an extension of this concept is green and social marketing. The fundamental approach in the…

    • 626 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Defining Marketing Paper

    • 837 Words
    • 4 Pages

    Nowadays, customers are concerned with “going green”. Many small and large companies such as Wal-Mart are jumping on the bandwagon for coming up with a “green marketing”. Investors are now making decisions not only based on financial data but also what are the environmental consequences an activity organized by the company will contribute to. Being that Wal-Mart is a known company, their main objective is to build on the company image. They have vowed to reduce its greenhouse emissions from the products it sells to the trucks that deliver them (Friedman, 2007).…

    • 837 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Marketing & sustainability

    • 1346 Words
    • 5 Pages

    Rettie, R, Burchell, K & Riley, D 2012 ‘Normalising green behaviours: A new approach to sustainability marketing’, Journal of Marketing Management, vol. 28, no. 3-4, pp. 420-444.…

    • 1346 Words
    • 5 Pages
    Powerful Essays
  • Better Essays

    Yaacob, M. R., & Zakaria, A. (2011). Customers ' awareness, perception and future prospects of green products in pahang, malaysia. The Journal of Commerce, 3(2), 1-1. Retrieved from http://search.proquest.com/docview/898704946?accountid=35796…

    • 1318 Words
    • 6 Pages
    Better Essays
  • Satisfactory Essays

    essay plan instruction

    • 456 Words
    • 2 Pages

    Examine Example = Amazon (Cuts several corners on sustainability, and yet its one of the biggest companies in the world, with so many people still using their products. Suggesting it brand image hasn’t been damaged at all if any?)…

    • 456 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    According to Ms Ottman, marketing consultant and author of the book “The new rules of green marketing”, the game played by companies to conquest the consumers’ choice for their products has changed drastically and fastly through the last few years. At her website, www.greenmarketing.com, she mentions that the actual demand for products that show to be environmentally friendly has increased because of the consumer attempts to do their part for “saving the world”. The brands had experienced that this “green conscience” of the consumers led them to pay more money for such products. Known this fact, the marketing campaigns appeal to the sense of green, launching more and more products accomplished to follow this philosophy.…

    • 804 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Tide Marketing Case

    • 2569 Words
    • 11 Pages

    Tide was introduced in 1946 as the world 's first heavy-duty detergent, and it outsold every other brand within weeks. It became so popular that store owners were forced to limit the quantity purchased per customer.…

    • 2569 Words
    • 11 Pages
    Powerful Essays
  • Good Essays

    This literary submission will take on a systematic, convergent approach in focusing on five separate articles regarding green consumerism. The five peer-reviewed articles which have been selected for this paper have been placed in the appendix of this submission in the order in which they appear in the bibliography.…

    • 3731 Words
    • 15 Pages
    Good Essays
  • Good Essays

    There are several findings which support the Social Corporate Responsibility concepts. In the US the findings revealed that 76% of consumers are making more purchasing choices based on the corporate behavior and ethics of a company than they were five years ago and 43% of those polled say that they make those purchasing decisions on a weekly basis. It means that the ethical behavior company抯 purpose of being social responsible makes consumers has no doubt when they purchasing the social responsible product. The consumers want the story behind the product that assures them that the company has treated its suppliers fairly and that it has done its best to take into account its impact on the environment. Perhaps the company has actually benefited from the sale of that product.…

    • 1266 Words
    • 4 Pages
    Good Essays
  • Best Essays

    1.3 Objectives  To understand the impact of brand association, that build upon corporate social responsibility, on purchase intention  To investigate the relationship between corporate social responsibility, brand image and purchase intention…

    • 4672 Words
    • 19 Pages
    Best Essays
  • Powerful Essays

    Naqvi, S. et al. (2014). Impact of Corporate Social responsibility on Brand image in Different FMCGs of Pakistan. journal-archieves32. [online]. Available from: http://journal-archieves32.webs.com/79-93.pdf [Accessed August 26, 2014].…

    • 2467 Words
    • 11 Pages
    Powerful Essays
  • Powerful Essays

    Csr Strategy

    • 5669 Words
    • 23 Pages

    CORPORATE SOCIAL RESPONSIBILITY STRATEGY, MARKETING PERFORMANCE AND MARKETING SUSTAINABILITY: AN EMPIRICAL INVESTIGATION OF ISO 14000 BUSINESSES IN THAILAND Srisunan Prasertsang, Mahasarakham Business School, Mahasarakham University, Thailand Phapruke Ussahawanitchakit, Mahasarakham Business School, Mahasarakham University, Thailand ABSTRACT This study examines the impacts of six dimensions of corporate social responsibility strategy on marketing sustainability through mediating influences of marketing image, customer satisfaction, stakeholder acceptance and marketing performance. Corporate social responsibility consists of human development, environment considerations, community involvements, product and service innovation, consumer attention, and competition tendency which is an important strategy that will help firm gain greater marketing image, customer satisfaction, stakeholder acceptance, marketing performance and marketing sustainability. Here, 106 ISO 14000 businesses in Thailand were chosen as the sample of the study. The results show that some dimensions of corporate social responsibility strategy have a significant effect on marketing image, customer satisfaction, stakeholder acceptance and marketing sustainability. Also, marketing performance has a potential positive influence on marketing sustainability. In addition, ethics vision and competitive intensity have a partial moderating effect on the relationship corporate social responsibility strategy, marketing image, customer satisfaction, stakeholder acceptance, marketing performance and marketing sustainability. Potential discussion with the research results is effectively implemented in the study. Theoretical and managerial contributions are explicitly provided. Conclusion and suggestions and directions for future research are highlighted. Keywords: Corporate Social Responsibility, Marketing Image, Customer Satisfaction, Stakeholder Acceptance, Marketing Performance, Ethics Vision, Competitive…

    • 5669 Words
    • 23 Pages
    Powerful Essays

Related Topics