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Marketing Influences

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Marketing Influences
M. M. Tamim 1 ID: 11511633

Introduction
Generally marketing deals with buying and selling a products or services. And consumer behavior is a branch of marketing deals with the process that the consumer purchase or do not purchase the products and services (Quester, Pettigrew, & Hawkins, 2006). For the retailers and all other businesses consumer behavior is analyzed for identifying key successful marketing strategy. Marketing strategy is the combination of product, price, promotion, channel of distribution and market segmentation (Quester, Pettigrew, & Hawkins, 2006). There are various factors that affect the consumer behavior for buying a product or services. And for making good strategic marketing decisions any firms or organizations need to understand those factors like cultural, individual, organizational etc (Quester, Pettigrew, & Hawkins, 2006). Analyzing consumer behavior become very important for this competitive world. For gaining competitive advantage it’s important to give more value to the customer than the competitors (Quester, Pettigrew, & Hawkins, 2006). According to Quester, Pettigrew and Hawkins (2006), customer value means the differences between the benefit they get from the products and the cost that they spend for acquiring those products. Quester, Pettigrew and Hawkins (2006) emphasize that giving best customer value mainly requires the firms to react immediate to consumer needs more quickly than rivals. This essay is based on a case study with three questions. And these three questions will be discussed simultaneously. First question is based on describing the situational influences that would affect the customer decisions for buying a products and services. Second question is based on the case that Kate wants to purchase a gift for her boyfriend’s birthday and identify the three situational influences that affect the Kate’s purchasing decisions. And the third question is describing the key marketing strategy by which a marketer might be



Bibliography: Belk, R. W. (1975). Situational Variables and Consumer Behavior. Journal of Consumer Research, 158. Foxal, G. R., & Yani-de-Soriano, M. M. (2005). Situational Influences on Consumers ' Attitudes and Behavior. Journal of Business Research, 518-25. Kenhove, P. v., & Wulf, K. d. (2000). Income and Time Pressure: A Person Stuation Grocery Retail Typology. The International Review of Retail, Distribution and Cionsumer Research, 149-66. Quester, P., Pettigrew, S., & Hawkins, D. I. (2006). Consumer Behavior: Implications for Marketing Strategy. North Ryde: McGraw-Hill Australia. Ruth, J., Otnes, C. C., & Brunel, F. (1999). Gift Reciepts and Reformulation of Interpersonal Relationships. Journal of Consumer Research, 385-402. Shim, S., & Eastlick, M. A. (1998). The Hierarchical Influence of Personal Values on Mall Shopping. Journal of Retailing, 139-60. Sim, L. L., & Goh, S. Y. (1998). Singapore 's Revised Concept Plan and Retailing: Impact of the Tampines Regional Centre on Shopping Patterns. Journal of Retailing and Consumer Services, 33-43. Solomon, M., Dann, S., & Russel-Bennett, R. (2007). Situational Effects on Consumer Behavior. Frenchs Forest: Pearson Education. MKT510: Consumer Behavior

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